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AIO 962 Printer prints out blank pages everytime I try to print
Hey everyone. I am new and I was hoping that you might be able to shed some light on this issue I am about to present to you. First let me say, if someone knows if this printer retains mac address or any information about every machine that is connected to it, it would explain alot to me.
The problem I am currently having is that I have this printer which is hooked up to my work laptop (Sony) and it prints fine. However, I also have a Toshiba laptop that my family uses and ever since day one when I installed the drivers from the CD it has failed to print properly. Initially it would print but it would print incoherent information. Whenever I would try to print it would first spit out a couple sheets of papers. Then it would try to print the information I was trying to print but it would come out garbled. Nothing would be legible. So, I decided that I would reinstall the drivers and I did and it did not help. I still kept having the same problems. Well thinking, ok this machine could use with a fresh install of the original windows XP home edition and so I did. Re-installed the OS and all its drivers. Installed the drivers for the printer and everything went fine. When I went to print the same thing happened.
The only thing I can deduce from what I have seen is that the printer is detecting my Toshiba laptop based on some type of hardward address and storing the original job in a que somewhere and everytime it sees this hardware address it tries to print the job in que.
So here are my questions.
Does anyone know if this printer retains information about all the machines that it talks to?
Does it retain a que of jobs it has?
If any of these are true, then is there a way to do a reset and I dont mean unplugging it from the wall.
Any help would be greatly appreciated. I am about at my witts end with this printer. By the way, I can print from the Toshiba to another printer in my house with no problem. So the problem seems to be only with this printer.
fireberd
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April 27th, 2007 09:00
rickster99
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April 27th, 2007 11:00
rickster99
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rickster99
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April 27th, 2007 12:00
fireberd
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April 27th, 2007 12:00
rickster99
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April 27th, 2007 17:00
fireberd
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Gina Q
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rickster99
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Gina Q
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