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AOI 928 Priniting problems with Inspiron
I'm certain the answer is out there! Currently have an Inspiron (530?) running Vista 32 and AOI 928 regularly stops printing a 1/3rd or 1/2 way through a document. Have gone to Dell web site and downloaded all recommended drivers etc. but problem still occuring despite re-installing CD on several occasions! Your assistance please!
PudgyOne
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July 9th, 2009 10:00
Basford77,
Please follow the instructions below and then tell me what happens. Most printers have a patch the removes the drivers from Vista machines, but I couldn't locate one for your printer.
First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.
Disconnect your printer.
Un-install your printer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
Vista 64-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when to connect your printer(powered on). Please use a 6ft or smaller USB Cable.
As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
Rick