Start a Conversation

Unsolved

This post is more than 5 years old

58997

November 28th, 2010 08:00

DELL 968 Job Status Window Interface stopt working

Last week i upgraded my desktop PC with a new processor and moved up to Windows 7

I've downloaded the latests Windows 7 driver and installation software for my Dell 968 aal in one printer

The printer is connected by Ethernet to the network at home

When i start printing a document, there's a popup windong Saying "Job Status Window interfce stopt working"

When i click at the choice "Stop programm" , again the questin pops up

When i click fot the second time the messages disappearse, and the printer is start printing

and completes the whole job without further problems

How can i get rid of these messages so that the printjob starts imidiatly

 

Pytagoras

 

 

5 Posts

August 11th, 2011 05:00

PudgyOne,

Just now I have been able to go foward the steps you detail me, but it's not working... I still get the message when scaning any document "Job Status Window interface stopt working".

The only work around is to close the window before it stops my scaning... This is particulary anoying when I have to scan many pages...

Anyway, I will be expecting a solution sometime, somewhere :)

Regards

Kathleen

9 Legend

 • 

30.3K Posts

August 11th, 2011 08:00

Kathleen,

 

Did I have you try installing the Spanish Dell 968/968w All-in-One Printer Windows 7 64-bit drivers? Did I also have you try the Language Solution for Dell Inkjet Printers?

 

 

Rick

15 Posts

August 11th, 2011 09:00

This is exactly the same error that i have...

5 Posts

August 12th, 2011 01:00

Hi Pudgy

I did the spanish Instalation as you posted.  For the second part "Language Solution for Dell Inkjet Printers" it's not possible, cause, the path is actually in English

(CMD > Dir * )

...

24/01/2011  15:59    

         PNotes

11/08/2011  13:12    

         Program Files

11/08/2011  13:10    

         Program Files (x86)

28/07/2011  12:09            10.435 sysinfo.txt

28/07/2011  12:09            10.458 sysinfo.txt.bak

...

What I do notice is that I have the Dell software in the two paths, but with different info ( as suggested in "Language Solution for Dell Inkjet Printers" probably having the instalation spread in two different paths could be the problem ... I'm not sure ) but check :

--------------------------------------------------------------

C:\Program Files\Dell 968 AIO Printer>dir *

El volumen de la unidad C no tiene etiqueta.

El número de serie del volumen es: 58FD-E406

Directorio de C:\Program Files\Dell 968 AIO Printer

11/08/2011  13:12    

         .

11/08/2011  13:12    

         ..

18/09/2007  22:08           208.896 dldogrd.dll

11/08/2011  13:12    

         Drivers

              1 archivos        208.896 bytes

              3 dirs  242.207.543.296 bytes libres

--------------------------------------------------------------------------

C:\Program Files (x86)\Dell 968 AIO Printer>dir *

El volumen de la unidad C no tiene etiqueta.

El número de serie del volumen es: 58FD-E406

Directorio de C:\Program Files (x86)\Dell 968 AIO Printer

11/08/2011  13:12    

         .

11/08/2011  13:12    

         ..

26/07/2007  23:53            12.638 aioc_app.ini

06/05/2008  23:50           132.268 answer.wav

27/04/2009  14:30           119.464 AutoPrnt.exe

06/05/2008  23:50            17.964 busy.wav

07/08/2007  16:41            54.946 DLDO4n1.chm

04/09/2007  02:32           360.448 dldoactl.dll

14/09/2007  04:25           749.568 dldoactr.dll

04/09/2007  02:30           258.048 dldoafcn.dll

27/04/2009  14:30            21.160 dldoafcn.exe

14/09/2007  04:25         1.576.960 dldoaior.dll

27/04/2009  14:30           516.776 dldoaiox.exe

04/09/2007  02:35           126.976 dldoatg.dll

14/09/2007  04:25           110.592 dldoatgr.dll

04/09/2007  02:37           114.688 dldoatw.dll

14/09/2007  04:25         2.121.728 dldoatwr.dll

04/09/2007  02:21           258.048 dldoautl.dll

04/09/2007  02:21         4.018.176 dldobmp.dll

31/08/2007  14:51            65.536 dldocaps.dll

28/12/2006  11:47            73.728 dldocats.dll

01/08/2007  04:15            77.906 dldocfg.dll

14/06/2007  16:45            69.632 dldocnv4.dll

10/09/2007  14:40           851.968 dldocomc.dll

08/08/2007  01:16           385.024 dldocomx.dll

03/05/2007  11:39           589.824 dldodatr.dll

06/09/2007  16:38           184.320 dldodds.dll

06/09/2007  16:40           692.224 dldodrs.dll

10/04/2007  10:57           237.265 dldodtst.jpg

27/04/2009  14:30           746.152 DLDOFax.exe

13/04/2009  09:21            28.672 dldofxct.dll

22/03/2007  01:47           983.121 dldogf.dll

18/09/2007  22:08           208.896 dldogrd.dll

17/08/2007  12:35           704.006 DLDOhelp.chm

18/09/2007  22:19           143.360 dldojswr.dll

27/04/2009  14:30           455.336 dldomon.exe

31/08/2007  14:50           286.720 dldomonr.dll

11/06/2007  09:01             3.106 dldop2fx.gpd

13/04/2009  09:21            45.568 DLDOpmon.64

13/04/2009  09:21             3.584 dldopmonrc.dll

13/04/2009  09:21            14.336 dldopmonui.dll

10/09/2007  14:38            53.248 dldoprox.dll

09/04/2007  09:16           147.456 DLDOptp.dll

17/07/2007  08:32           323.584 dldoretv.dll

22/03/2007  09:32            33.166 dldorpt.gdf

06/09/2007  16:38           278.528 dldoscw.dll

05/10/2007  09:30            99.568 dldoserv.exe

03/05/2007  06:38            40.960 dldotemp.dll

03/05/2007  06:37         1.545.185 dldotemp.gdf

10/04/2007  10:57           237.265 dldotest.jpg

17/07/2007  08:32            98.304 dldotime.dll

05/10/2007  09:30            83.184 dldotime.exe

17/07/2007  08:32           364.544 dldouldr.dll

05/10/2007  09:30            83.184 dldoupld.exe

17/07/2007  08:31           110.592 dldouplr.dll

24/09/2007  07:55         1.817.880 DLDOuser.chm

04/09/2007  23:50           503.808 dldoutil.dll

05/10/2007  09:31            83.184 dldoview.exe

17/07/2007  08:32            77.824 dldowbgc.dll

05/10/2007  09:31           140.528 dldowbgw.exe

06/05/2008  23:50           269.312 dtidb.dll

13/04/2009  09:34           946.176 faxctr.dll

27/04/2009  14:30           255.144 FAXINST.EXE

27/04/2009  14:30           311.976 fm3032.exe

13/04/2009  09:31            94.208 fm3032d.dll

13/04/2009  09:34            69.632 fm3032rc.dll

13/04/2009  09:35           192.512 fsuphbk.dll

13/04/2009  09:35            53.248 fsuphbkres.dll

13/04/2009  09:22           147.456 fswgui.dll

13/04/2009  09:23         3.133.440 fswres.dll

13/04/2009  09:32           221.184 fxsetdll.dll

13/04/2009  09:33           110.592 fxsetres.dll

13/04/2009  09:32            94.208 fxsetutl.dll

06/05/2008  23:50            25.008 im12xfax.del

06/05/2008  23:50            49.152 im31bmp.dil

06/05/2008  23:50            90.112 im31dxf.dil

06/05/2008  23:50            69.632 im31eps.dil

06/05/2008  23:50           307.200 im31fpx.dil

06/05/2008  23:50            49.152 im31img.dil

06/05/2008  23:50           159.744 im31jpg.dil

06/05/2008  23:50            49.152 im31pcd.dil

06/05/2008  23:50            57.344 im31pcx.dil

06/05/2008  23:50            69.632 im31png.dil

06/05/2008  23:50            49.152 im31tga.dil

06/05/2008  23:50            86.016 im31tif.dil

06/05/2008  23:50            53.248 im31wmf.dil

06/05/2008  23:50            57.344 im31wpg.dil

06/05/2008  23:50            49.152 im31xbmp.del

06/05/2008  23:50            57.344 im31xdcx.del

06/05/2008  23:50            61.440 im31xeps.del

06/05/2008  23:50           135.168 im31xjpg.del

06/05/2008  23:50            57.344 im31xpcx.del

06/05/2008  23:50            98.304 im31xpng.del

06/05/2008  23:50            69.632 im31xtif.del

06/05/2008  23:50            36.864 im32bmp.dil

06/05/2008  23:50            65.536 im32fax.dil

06/05/2008  23:50            45.056 im32pcx.dil

06/05/2008  23:50            73.728 im32tif.dil

06/05/2008  23:50            53.248 im32xfax.del

06/05/2008  23:50           339.968 imgman32.dll

06/05/2008  23:50            98.345 imhost32.dll

11/08/2011  13:10    

         Install

11/08/2011  13:12               655 Install.log

27/04/2009  14:30         1.707.176 instmsia.exe

27/04/2009  14:30         1.819.304 instmsiw.exe

13/04/2009  09:19            32.768 ipcmt.dll

13/04/2009  09:19            81.408 ipcmt64.dll

15/02/2007  16:08           364.544 iptk.dll

13/04/2009  09:33            94.208 lcsmt.dll

13/04/2009  09:19            53.248 lexctrls.dll

24/10/2006  13:57           266.296 lexocr.exe

16/04/2007  14:48            91.136 lfacs13n.dll

16/04/2007  14:48           295.936 lfafp13n.dll

16/04/2007  14:48            25.600 lfani13n.dll

16/04/2007  14:48            20.992 lfavi13n.dll

16/04/2007  14:48            23.040 lfawd13n.dll

16/04/2007  14:48            30.208 lfbmp13n.dll

16/04/2007  14:48            56.320 lfcal13n.dll

16/04/2007  14:48            89.600 lfcgm13n.dll

16/04/2007  14:48            31.744 lfclp13n.dll

16/04/2007  14:48           389.632 lfcmp13n.dll

16/04/2007  14:48           478.208 lfcmw13n.dll

16/04/2007  14:48            89.088 lfcmx13n.dll

16/04/2007  14:48            20.480 lfcut13n.dll

16/04/2007  14:48            79.872 lfdgn13n.dll

16/04/2007  14:48            62.976 lfdrw13n.dll

16/04/2007  14:48           453.632 lfdwf13n.dll

16/04/2007  14:48           130.560 lfdwg13n.dll

16/04/2007  14:48           187.392 lfdxf13n.dll

16/04/2007  14:48            47.616 lfeps13n.dll

16/04/2007  14:48            73.728 lffax13n.dll

16/04/2007  14:48            38.400 lfflc13n.dll

16/04/2007  14:49            84.480 lffpx13n.dll

16/04/2007  14:49           338.944 lffpx7.dll

16/04/2007  14:49           108.032 lfgbr13n.dll

16/04/2007  14:49            47.104 lfgif13n.dll

16/04/2007  14:49            48.128 lfica13n.dll

16/04/2007  14:49            27.648 lfiff13n.dll

16/04/2007  14:49            20.992 lfimg13n.dll

16/04/2007  14:49            19.968 lfitg13n.dll

16/04/2007  14:49           246.272 lfj2k13n.dll

16/04/2007  14:49            90.112 lfjbg13n.dll

16/04/2007  14:49           118.784 lfkodak.dll

16/04/2007  14:49            29.184 lflma13n.dll

16/04/2007  14:49            31.744 lflmb13n.dll

16/04/2007  14:49            18.944 lfmac13n.dll

16/04/2007  14:49           102.400 lfmpg13n.dll

16/04/2007  14:49            18.944 lfmsp13n.dll

16/04/2007  14:49            19.968 lfpcd13n.dll

16/04/2007  14:49           125.440 lfpcl13n.dll

16/04/2007  14:49            65.536 lfpct13n.dll

16/04/2007  14:49            26.624 lfpcx13n.dll

16/04/2007  14:49           177.664 lfpdf13n.dll

16/04/2007  14:49           149.504 lfpng13n.dll

16/04/2007  14:49            31.232 lfpnm13n.dll

16/04/2007  14:49            57.344 lfpsd13n.dll

16/04/2007  14:49            80.384 lfptk13n.dll

16/04/2007  14:49            20.480 lfras13n.dll

16/04/2007  14:49            17.920 lfraw13n.dll

16/04/2007  14:49            68.608 lfsct13n.dll

16/04/2007  14:49            20.480 lfsgi13n.dll

16/04/2007  14:49            83.456 lfshp13n.dll

16/04/2007  14:49            33.792 lfsmp13n.dll

16/04/2007  14:49           550.400 lfsvg13n.dll

16/04/2007  14:49            24.576 lftga13n.dll

16/04/2007  14:49           143.360 lftif13n.dll

16/04/2007  14:49            33.280 lfvec13n.dll

16/04/2007  14:49           101.376 lfvpg13n.dll

16/04/2007  14:49            19.968 lfwfx13n.dll

16/04/2007  14:49            46.080 lfwmf13n.dll

16/04/2007  14:49            33.280 lfwmp13n.dll

16/04/2007  14:49            20.480 lfwpg13n.dll

16/04/2007  14:49            49.664 lfxbm13n.dll

16/04/2007  14:49            51.200 lfxpm13n.dll

16/04/2007  14:49            25.600 lfxwd13n.dll

16/04/2007  14:49           787.456 ltann13n.dll

16/04/2007  14:49           116.736 ltaut13n.dll

16/04/2007  14:47            65.024 ltbar13n.dll

16/04/2007  14:49         1.693.696 ltclr13n.dll

16/04/2007  14:49            80.384 ltcon13n.dll

16/04/2007  14:49           708.608 ltcry13n.dll

16/04/2007  14:49         1.135.104 ltdic13n.dll

16/04/2007  14:49           265.216 ltdis13n.dll

16/04/2007  14:49         1.402.368 ltdlg13n.dll

16/04/2007  14:49           966.144 ltdlgres13n.dll

16/04/2007  14:49           206.848 ltefx13n.dll

16/04/2007  14:49           154.112 ltfil13n.dll

16/04/2007  14:49           444.928 ltimg13n.dll

16/04/2007  14:49            35.328 ltisi13n.dll

16/04/2007  14:49           453.120 ltkrn13n.dll

16/04/2007  14:49            51.200 ltlst13n.dll

16/04/2007  14:49            61.440 ltnet13n.dll

16/04/2007  14:49           114.176 ltocr13n.dll

16/04/2007  14:49            67.072 ltpdg13n.dll

16/04/2007  14:49           158.720 ltpnt13n.dll

16/04/2007  14:49           818.688 ltrtn13n.dll

16/04/2007  14:49           142.848 ltscr13n.dll

16/04/2007  14:49           110.592 ltsgm13n.dll

16/04/2007  14:49            77.312 lttlb13n.dll

16/04/2007  14:49           147.456 lttls13n.dll

16/04/2007  14:49            32.256 lttmb13n.dll

16/04/2007  14:49           145.920 lttw213n.dll

16/04/2007  14:49            44.032 lttwn13n.dll

16/04/2007  14:49            53.248 ltweb13n.dll

16/04/2007  14:49           825.344 ltwen13n.dll

16/04/2007  14:49            30.208 ltwnd13n.dll

16/04/2007  14:49         1.009.664 ltwvc13n.dll

16/04/2007  14:49           164.352 lvdlg13n.dll

16/04/2007  14:49            43.520 lvdx13n.dll

16/04/2007  14:49            46.080 lvgl13n.dll

16/04/2007  14:49           247.296 lvkrn13n.dll

03/10/2006  10:16            24.576 mcmoem.dll

23/05/2007  12:37            27.958 memcard.chm

04/09/2007  21:40           147.456 memcard.dll

27/04/2009  14:30           410.280 memcard.exe

14/08/2006  09:23             8.714 memcard.ini

06/05/2008  23:50         1.024.082 mfc42lu.dll

19/01/2007  05:16         1.060.864 mfc71.dll

06/05/2008  23:50            69.632 msluirt.dll

06/05/2008  23:50           393.216 mslup60.dll

06/05/2008  23:50           249.856 mslurt.dll

19/01/2007  05:16           499.712 msvcp71.dll

19/01/2007  05:16           348.160 msvcr71.dll

11/06/2007  09:01            49.152 oem.dll

16/04/2007  14:49           212.480 pcdlib32.dll

19/01/2007  05:16           548.864 pdflib.dll

06/05/2008  23:50            88.236 recs.wav

13/04/2008  08:47            12.390 reorder.ico

06/05/2008  23:50            94.182 ring.wav

19/01/2007  05:16             1.080 scancore.ini

06/05/2008  23:50           110.124 sends.wav

27/04/2009  14:30           303.784 Setup.exe

06/05/2008  23:50           258.352 unicows.dll

06/05/2008  23:50         2.560.000 ut.dll

11/08/2011  13:12    

         Wireless

            231 archivos     63.829.618 bytes

              4 dirs  242.207.539.200 bytes libres

 

 

Regards

Kathleen

9 Legend

 • 

30.3K Posts

August 12th, 2011 13:00

Kathleen,

 

The path would be...

 

 (C:\Program Files\Dell 968\Drivers)

 

If you don't have a Spanish folder, right click and create folder. Name it Spanish. Copy everything fro m the English folder and paste it in the Spanish folder.

 

Go back to the drivers, then install it again. The printer should install.

 

Virus programs and firewalls will block communications.

 

 

Rick

7 Posts

December 2nd, 2012 17:00

Pytagoras,

I found your thread from over year ago when investigating my own issues...  I have a 948 and Windows 8, but I have the same symptom: 

When I try to print, I get "Job Status Window Interface has stopped working" and I have to close the program TWICE and then it works and just fine.  But, alas, I keep getting the errors.

Did you ever get yours to work?  If so, please pass on what you did to stop the messages. 

Here's the link to the thread of what I have done so far:  http://en.community.dell.com/support-forums/peripherals/f/3528/p/19478842/20242680.aspx#20242680

-K

July 21st, 2014 08:00

Rather than playing the usual time-wasting uninstall/reinstall/repeat dance, perhaps someone needs to tell us how to disable **JUST** the "job status window interface".  Everything else in the driver works fine, so if I could just stop it from bringing up the status window, it would be OK.  Don't want to make a major project of enabling the printer; I just have it on a USB connection to my work computer at a home office, and for that matter the only reason I'm using it is because the secured VPN for the work computer prevents it from seeing my regular wireless printer.

9 Legend

 • 

30.3K Posts

July 21st, 2014 09:00

jelabarre59,

Start, control panel, devices and printers, right click on your printer, left click printing preferences, advance, more options.

Click on never show.

Rick

No Events found!

Top