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Dark vertical stripe on prints
Hello Printer Experts,
I hope that you can help me. My E525w has just started printing with a dark stripe down the page, always in the same place, sometimes darker than others. I have not recently changed any cartridges.
I have tried removing the cartridges and cleaning inside with the cleaning stick - no difference. I have peered inside the back and can see a vague toner stripe on the roller, which I tried to wipe off but to no avail.
I'd be grateful of any help at all (I'm a bit of a printer dummy!).
Many thanks.
DELL-Chris M
Community Manager
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February 3rd, 2017 09:00
I would first familiarize yourself with the troubleshooting (page 291) in the E525W User's Guide. There are some repeated basic steps in there for print quality issues.