Dell 1250c Laser Printer Mac OS installation failed

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

Select the Apple icon in the upper left corner.
Select System Preferences.
Choose Print & Fax.
Click the + (plus) icon below the Printers pane on the left to open the Add Printer application.
Select IP on the top toolbar of the add printer window.

Regards,
John

I had the same problem. The installation of the driver for MacOS10.7 or greater that I downloaded from the Dell website failed to install. I got the same "installation failed" message at the end of the install.

I tried to add the printer to via System Settings and there was a note under the "Choose a Driver" pull down menu that said "Software for this printer isn't available from Apple. Contract the printer's manufacturer for the latest software.

Can anyone help?

 Here is the error message.

@jlabbe​ @Raphi Ch 

You can extract the required files from the installer and install them manually. This does require using Command Line/Terminal however I will walk you through it below.

1. Download the installer from the dell website.
2. Rename the installer to Dell.pkg and place it on your desktop.
3. Open the Terminal application on your computer (this can be found in the Applications/Utilities folder).
4. Enter the following commands each on a new line in the Terminal app pressing Enter/Return on the keyboard after each to run it.

cd ~/Desktop
mkdir dellinstaller
cd dellinstaller
xar -xf ~/Desktop/Dell.pkg
cat installationfiles.pkg/Payload | gunzip -dc |cpio -I

6. You should now see a dellinstaller folder on your desktop.

7. Copy the Dell folder from the Library/Printers folder in the dellinstaller folder to the /Library/Printers/ folder on your main hard drive (usually Macintosh HD).

8. Copy the file from the Library/Printers/PPDs/Contents/Resources/ folder in the dellinstaller folder to the /Library/Printers/PPDs/Contents/Resources/ folder on your main hard drive.

Once done you should be able to add the printer via System Preferences/Settings > Printers & Scanners.

Tested on MacOS Ventura 13.4.

Hope this helps.

@DjinnGA​ Hi. Thanks for figuring this out and being so clear. I did steps 1-6 but for whatever reason I am not seeing the aforementioned files/folders in the deinstaller folder that you noted in steps 7 and 8.  I am on MacOS Monterey... if that info is at all useful.

I downloaded the driver from Dell

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=7gxkm

I feel like I found a few different versions and tried the same process with all and still didn't get the noted folders.

Thanks in advance.

Here is what terminal says for one of the attempts perhaps trying to use one of the other pkg in the folder as the others failed..

 dellinstaller % cd ~/Desktop

 Desktop % mkdir dellinstaller

Desktop % cd dellinstaller

 dellinstaller % xar -xf ~/Desktop/Dell.pkg

dellinstaller % cat installationfiles.pkg/Payload | gunzip -dc |cpio -I

cat: installationfiles.pkg/Payload: No such file or directory

gunzip: (stdin): unexpected end of file

cpio: Option -I requires an argument

Brief Usage:

  List:    cpio -it < archive

  Extract: cpio -i < archive

  Create:  cpio -o < filenames > archive

  Help:    cpio --help

here is what terminal says when I used the more obvious pkg

 dellinstaller % cd ~/Desktop

Desktop % mkdir dellinstaller

 Desktop % cd dellinstaller

 dellinstaller % xar -xf ~/Desktop/Dell.pkg

 dellinstaller % cat installationfiles.pkg/Payload | gunzip -dc |cpio -I

cpio: Option -I requires an argument

Brief Usage:

  List:    cpio -it < archive

  Extract: cpio -i < archive

  Create:  cpio -o < filenames > archive

  Help:    cpio --help

dellinstaller % 

@pleasework2023​ I got the same message, then used lower case ‘i’ after |cpio and it worked.

@DjinnGA​ Thanks, worked after I specified lower case ‘i’ after cpio.