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December 11th, 2010 14:00

Dell 3100cn problem

I have a Dell 3100cn, which has been a fantastic printer for me so far, but has finally given me a problem.  I had to put in a new cartridge the other day and all went fine closed back up and powered up and now I get a message that the "Top panel is not closed". Of course it is and I can find nothing that even resembles  a contact switch or the like.  I would hate to think my printer  is gone because of such a message.  Any ideas would be appreciated I have tried and looked all I can.  There seems to be no service manual for this printer so even that resource is not available,  Thanking anyone in advance. 

3 Posts

December 11th, 2010 15:00

Follow up;  The actual error message and code are :

 

Front or top cover is open

Close Front cover

077-300

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