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MYOUNG46
1 Copper

Dell 922 AIO Vista issues

Based on a response I recieved from a reply to another post, I tried to clean any existing installed drivers for the printer using the R166239 driver.  The driver ran and said that everything had been cleaned, but after reboot when installing the driver for Vista - 32 bit, I was prompted that an installation already existed.  Sure enough, the Dell folder wasn't listed in the start menu, but I could see it from Windows explorer.  The printer will still copy but I really need to print.  Any suggestions?

 

Thanks

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3 Replies
8 Krypton

Re: Dell 922 AIO Vista issues

MYOUNG46,

 

Please follow these instructions exactly and then before you install the drivers, look in explorer and see if the Dell Printer folder is there. If so, then delete it, then install the drivers as described below.

 

Disconnect your printer. Download and run this patch (a MUST with Vista machines) to completely remove the printer from your computer.

 

Restart your computer.

 

Download the proper drivers

 

XP Drivers

 

Vista 32-bit Drivers

 

All other drivers

 

Install the proper drivers. You'll be prompted when to connect your printer.

 

 

Scanning

 

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

 

Scanning wirelessly, use the scan buttons on the printer.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

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pianotulip
1 Copper

Re: Dell 922 AIO Vista issues

This information returned my sanity!  After I switched from Windows XP to Windows Vista, my Dell AIO 922 printer was able to copy and print, but the scan function no longer worked until I followed your steps!  Many, many thanks!

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8 Krypton

Re: Dell 922 AIO Vista issues

pianotulip,

 

Thanks for posting back. Glad you get the printer and your sanity back again! emoticon.Wink.title

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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