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Dell 966 AIO won't print with Windows 7 on Dimension E521
Can anyone help me with a printer problem on WIndows 7? I have a Dell Dimension E521 (it's 32 bit), and I upgraded from Windows Vista to Windows 7 about a month ago. The printer is a Dell 966 AIO, and it doesn't respond at all. I know the printer itself is fine, as it works well if I switch the cable to an old laptop running WIndows XP.
I tried downloading the latest driver from the Dell site, the one for Windows 7, but it appears to be the same as the one for Vista. (Is there a newer driver I missed?) In any case I installed the new driver and I still have the same problem. Is there something I can do?
Thanks, Bruce
PudgyOne
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December 2nd, 2009 08:00
Bruce,
Try it using the instructions located at...
966 Photo All-In-One Printer owners thread
After you uninstall, run the patch and remove all the printer drivers and restart your computer, try installing the Vista drivers in the compatibility mode(I used Vista SP2)
Rick
BruceMo
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December 2nd, 2009 19:00
Thanks, that worked!
PudgyOne
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December 2nd, 2009 20:00
BruceMo,
Glad you got it working. Thanks for posting back.
Take care,
Rick