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Dell 968 AIO Will not fax
Hello. I came across my fax machine by my father who recently passed away. It worked just fine at his house however, he did not have the fax set up so I do not think he ever started using the fax. I tried to open and save the "User's Guide" but it looks like no other User's Guide I have seen before. It comes up on WinZip and then when I extract it, it's like several different icons and not an actual manual.
Anyway, I was trying to send a fax tonight and I tried several times (at least six). I called the fax number I was trying to reach from my home phone, that worked. I turned up the dialing sounds on the fax machine so I could make sure it was working, they were. I called the fax machine with my home phone and there was a fax sound. However, when I try to fax, I get a message on the screen of "no answer" and one other time, it looked like it was finally sending something but it only sent 1 out of 6 pages and came back, "remote fax not responding" or something similar to that. I have the fax connected to the wall jack and the other end in the "fax" jack on the computer. I am not sure what is going on here or why it will not fax for me!
I am using Windows Vista, anything else you need to know, please ask because I am not sure what you need to know as far as the system but I desparately need this to work. Should have just kept my fax I guess and I am hoping someone can help me soon. (I am unemployed so I rely on the fax to send out applications/resumes). Please help.
Thanks,
Kerri
PudgyOne
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April 23rd, 2012 22:00
Kerri,
What type of Internet Service are you using?
Start, all programs, ABBYY FineReader 6.0 Sprint, ABBYY FineReader 6.0 Sprint
Is this installed on your computer?
Rick