I was given an A920. I loaded the software and drivers from the Dell site. The OCR software is not included in this download. Is there anyway to get the OCR software without an original install cd?
If you install the printer as I described below, the Dell All-In-One Center and drivers package containd the OCR program.
Follow the instructions below and then let me know what happens. Using the patch is a MUST on Vista machines.
Go to Windows Updates and get all the latest Updates, especially net framework(custom update). Net framework is needed for most applications to run. Also make sure to have the latest Java.
Restart your computer. Now follow the instructions below.
Disconnect your printer. Download and run this patch to completely remove the printer from your computer.
Restart your computer.
Download the proper drivers.
Install the proper drivers. You'll be prompted when to connect your printer(powered on)
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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