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Dell AIO 942 printer
I have a AIO 942 printer and it says to clear the carrier jam. there is no jam. Everytime I turn it on and click select, it gives me a high pitched noise like something is not moving, or like the rollers are turning really fast and not getting any paper.
I have looked everywhere for paper. I have even put a new stack in.
It even makes the noise when I turn the printer off.
I cannot get it to work.
PudgyOne
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December 10th, 2014 10:00
scamp9,
Read the second thread at Cleaning the encoder strip (Loud bang from printer carriage)
I don't think it's a carrier stall. Carrier Stall Error on a Dell™ Inkjet Printer
Rick
PudgyOne
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December 9th, 2014 15:00
scamp9,
Usually the simple solution is this.
Print roller and Jam problems or reseating the Dell Series 5 ink cartridges.
But when people hear the carrier slam, then it usually means something with the encoder strip. Instructions on how to clean the encoder strip. Cleaning the encoder strip (Loud bang from printer carriage)
Rick
scamp9
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December 9th, 2014 17:00
Okay. It is not a paper jam. I cleaned the encoder strip, as far as it would let me. It seems that the ink cartridge carrier is stuck. It will not move. I have looked up stuck cartridge, cartridges.. Nothing is telling me what to do. It is definitely stuck to the left of the printer and will not move.