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Dell AIO 962 Inkject
To All:
After downloading & reinstalling drivers.........updating softward twice!!
unplugging power cables & UBS cables three times,,,,,,,,,,,,,why will the scanner STILL not work?? Help, Thanks
PudgyOne
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9 Legend
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July 11th, 2010 11:00
dmorrow22,
Make and model of your computer and operating system, helpful.
Rick
dmorrow22
2 Posts
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July 12th, 2010 08:00
The computer is a Dell Dimension 8520 w/a Windows XP operating system. Thanks for your
assistance.
PudgyOne
9 Legend
9 Legend
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30.3K Posts
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July 12th, 2010 17:00
dmorrow22,
Disconnect the printer. Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.
Restart your computer.
Download the XP drivers.
Install the XP Drivers. You'll get a message, the printer is not connected. Connect the printer at this time(powered on)
Links to the patch/drivers can be found at...
Dell 962 All-In-One Inkjet Printer owners thread (W7)
Rick