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November 15th, 2017 01:00

Dell P513w Help

Error message saying printhead not supported....  Have followed on screen instruction to remove printhead , ink , cleaned heads etc , still same error message Printhead unsupported.....any advice please ? 

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17K Posts

November 15th, 2017 04:00

45 Posts

November 15th, 2017 06:00

thank you very much , have followed all instructions , sadly same error message , do i need a new printer do you think ? Have removed all as suggested and re installed them..  sadly not for me ..

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17K Posts

November 15th, 2017 07:00

kiltylyn,

Click below for information to clean your printerhead.

Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers


If needed you can call the Dell Spare Parts Department at 1-877-717-3355 to order a printer heard kit. Information and part number below.

P/N XM15V   KIT,PTR,INK,PRINTHEAD,SRS22 Printer and Projector Accessory Kit, Printer PRINTHEAD KIT, SRS22 (Kit contains a print-head plus a set of Hi-Yield ink cartridges). DO NOT ORDER WITH A NEW PRINTER

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