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June 7th, 2013 23:00

Dell Photo Printer 720 - cant get it to work with windows 7

We just bought a Dell660s with Windows 7.  We haven't been able to get our Dell printer 720 to work.  It is old, but still works fine.  I have tried to download a couple of different drivers, but has not worked.   Is there a way to get it to work?

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30.3K Posts

June 7th, 2013 23:00

Teresa_e12,

 

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed.
Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the patch/drivers can be found at...

Dell 720 Color Inkjet Printer owners thread (W7)

 

Remember virus programs and firewalls will block communications.

 

 

Rick

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