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February 8th, 2009 15:00

Dell V305 All in one printer

Hi,

I just bought a Dell all in one printer (DELL V305). When I try to use the scanner I select the Scan Menu, then over to scan to computer then it "thinks" Downloading Application List for a minute and then it says Cannot Retrieve Application List. How can I fix this? What are the Applications lists and how do I get them?

~ Linda

 

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30.3K Posts

February 8th, 2009 17:00

Linda,

 

I'm thinking you're losing your communications with the wireless router. Try installing the printer as directed below and see if your communications improves. I have been using these wireless router settings for a few years and I can always communicate with my wireless printer.

 

Disconnect your printer.

 

Un-install your printer.

 

Restart your computer.

 

Download the proper drivers.

 

XP Drivers

Vista 32-bit Drivers

64-bit Drivers

All other drivers

 

Update the firmware in your wireless router. Manufacturer's website, make & Model needed.

Broadcast SSID(You may want to change this to make it easier to connect)

Use WPA-PSK(TKIP) Security(WPA Personal). Most wireless devices work best with this type of security.

Mixed b and g mode(n if available)

Use channels 1, 6 or 11. Most devices work better on these channels.

Save and exit. Power everything off for 30 seconds. Power everything back on, wait 30 seconds, now try to connect.

 

 

How Do I Connect a Dell™ Wireless Printer to a Wireless Network


Choose your printer. Beneath your printer, select your operating system. You'll be redirected to another page. Then click on show all steps. It will walk you through the installation process.

Update list of applications to send scans to

Rick

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