Start a Conversation

Unsolved

This post is more than 5 years old

5549

February 12th, 2013 23:00

Dell V313w communication problem

hello my name is carl. i have a dell sudio hybrid with a dell v313w printer. when i got this computer new, everything installed perfectly. i havent used the printer in a while. when i go to print it gives me the failure to comunnicate issue. i did everything is says in the troubleshoot but no help. i am running comcast norton security suite. checked the firewall but cant find the dleacoms.exe file. any help will be appreciated. thanks. please contact me via email at <ADMIN NOTE: Email id removed per privacy policy>

as i have my phone on me. thanks again

2 Posts

February 12th, 2013 23:00

oops studio

9 Legend

 • 

30.3K Posts

February 13th, 2013 14:00

Carl,

 

Can you explain the communication problem you're having?

 

Make and model of your computer and operating system. 32-bit or 64-bit?

 

Printer using a usb cable or wireless? If wireless, does the printer have a WiFi light? If yes, what color is the light with the printer turned on for a minute?

 

What virus program and firewall are you using?

 

 

Rick

No Events found!

Top