Highlighted
RacquelH
Copper

Dell V313w won't connect

My Dell V313w printer won't connect. I downloaded the driver software and am on the "locate printer" page, and it's not showing up so I type in the IP address for the printer and it still won't show up. Both the laptop and printer are connected to my wifi network, light is green.

0 Kudos
1 Reply
Moderator
Moderator

Re: Dell V313w won't connect

RacqueH,

 

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Hit the Windows key and the x keys at the same time, programs and features, your printer, uninstall.

Restart your computer. Make sure the printer is removed.
Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7, 8, 8.1 and 10 32-bit or the Vista 64-bit drivers for Windows 7, 8, 8.1 and 10 64-bit. Install the Vista drivers in the Vista Compatibility mode you’ll get a message, the printer is not connected. Connect the printer at this time (powered on).

Links to the drivers can be found at…

XP/Vista/Windows 7 32-bit drivers

 

XP/Vista/Windows 7 64-bit drivers

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos