Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

17638

December 13th, 2009 11:00

Dell print driver 944 all in one

How do I unstall the current driver so I can reinstall.  My o/s is Windows XP.  I tried the instructions in my online user's guide: Click Start®  Programs or All Programs®  Dell Printers®  Dell Photo AIO Printer 944®  Uninstall Dell Photo AIO Printer 944.  The Uninstall option does not appear when I click on the printer.
The problem I am having is that I can print but I can't scan.  I have tried downloading and reinstalling the driver, but that didn't work. 

9 Legend

 • 

30.3K Posts

December 13th, 2009 12:00

creith,

 

Please follow the instructions located at...

 

944 All-In-One Printer owners thread (W7)

 

Make sure to run the patch, which is a Printer Cleanup Utility.

 

 

Rick

3 Posts

December 14th, 2009 13:00

Thanks so much PudgyOne.  You solved my problem!

9 Legend

 • 

30.3K Posts

December 14th, 2009 15:00

creith,

 

GREAT JOB! :emotion-21: Thanks for posting back. Could you mark the verify answer(s) that helped you solve your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).

 

Take care,

 

Rick

No Events found!

Top