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May 6th, 2010 10:00

Drivers for J740 printer is not compatible with windows vista

Hello,

Even though I have used this printer on the computer with the window vista and it is listed in the hardware section, when I plug it in after about a year of non-use, it requires me to insert the software, which I don't have.  Upon researching the dell site I found that the software can only be downloaded for windows xp and windows 2000.  To anyone's knowledge, is there any way around this?

Thanks

MonicaHB

9 Legend

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30.3K Posts

May 6th, 2010 16:00

MonicaHB,

 

Disconnect the printer. Uninstall the printer.

 

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

 

Now try installing the XP Drivers in the Compatibility Mode

 

 

Rick

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