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Help On Noise Detection - Dell Laser Printer 5100cn
There is a loud squeaking noise when I print using my Dell Colour Laser 5100cn printer using any tray, including mpf.
I used the Dell Troubleshoot Noise Detector and followed the steps and detected that the noise was mostly heard on, IOT Diag, Digital Output, Do -1a Ready and Do - 1b Ready.
I have emailed Dell and tried to contact them but it is no longer under warranty so they will not answer.
It would be helpful to know which parts Do - 1a Ready and Do - 1b Ready relate to, maybe they just need oiling or replacing?
I have replaced all of the main parts, fuser, imaging drum, transfer roller, toners, etc but the squeaking noise is still there. I have even replaced the small rollers in each of the trays and tightened the screws. I hope someone can help or have any useful suggestions.
We are a small business but print lots of letters each day. We don’t really want to buy a new printer as the quality of print is fine but we would just like the squeaking noise to stop as it is very annoying.
Thanks
llynster
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May 5th, 2009 11:00
I have some ideas, but isolating and troubleshooting can take some time. I'm gonna add you to my Friends list so we can deal with this offline.
Blandis
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January 21st, 2010 11:00
I was just wondering if you could help. I am having basically the same problem with a grating, grinding sound on the printer. It was working fine, then called for an imaging drum which I replaced and then it started in with the screeching and grinding sound only when printing. I moved the the imaging kit to another Dell 5100CN and it works fine there and I put the used one in the "problem" printer and the sounds continued.
llynster
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January 22nd, 2010 13:00
Sent you a Friends invite......