Unsolved
This post is more than 5 years old
186 Posts
0
8252
Ink Cartridge Missing
I have Windows XP
Dell 305V printer
I keep getting a message ink cartridge missing. I followed all the troubleshooting instructions but still get that message.
Unsolved
This post is more than 5 years old
186 Posts
0
8252
I have Windows XP
Dell 305V printer
I keep getting a message ink cartridge missing. I followed all the troubleshooting instructions but still get that message.
Top
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
September 25th, 2011 11:00
Sallie,
Are you using Dell Series 9 ink cartridges?
If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.
Power on the printer.
Open the printer(with the power on) and take out the Dell Series 9 black cartridge and then reseat it. I would then take out the color Dell Series 9 ink cartridge and reseat it. Now close the printer and it will print an alignment page.
Any error messages?
black cartridge = black side(left side) color cartridge = color side(right side)
photo cartridge = black side(left side) color cartridge = color side(right side)
Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.
Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.
It's possible to get a Dell Series 9 ink cartridge with a bad sensor. I would take these back to the place of purchase for a replacement.
Rick