Inkjet V305 versus Windows 10 can't communicate, Help

Chris Caldwell,

Was the printer already connected to your network?

What virus program and firewall are you using? Windows 10 64-bit?

Rick

I'm not part of a network.  I initially had Mcafee, but changed to AVG for virus software. And I'm running Windows 10 64 bit

Chris Caldwell,

First run the McAfee Removal Tool if you did not run it to uninstall it.

AVG has been known to block printer communications, so I'm not sure it you can Allow Wireless Printer Blocked by AVG 8.0 Firewall or if you'll need to remove AVG to install the printer, then reinstall.

From the Announcement at the top of the page, Windows 10 Compatibility with Dell Printers

Dell suggests...

Installing Older Windows Printer Drivers in Windows 10

Try this procedure and see if the printer installs.

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Hit the Windows key and the x keys at the same time, programs and features, your printer, uninstall.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

On the printer, click on the wrench, look for reset the wireless adapter back to factory settings and do so. If using the printer wirelessly, please make sure your router is using channels 1, 6 or 11.

***Please note*** A desktop computer that is plugged in to the wireless router using an Ethernet cable can print wirelessly to the printer, no usb cable is needed.

Download the Vista 32-bit drivers for Windows 7, 8, 8.1 and 10 32-bit or the Vista 64-bit drivers for Windows 7, 8, 8.1 and 10 64-bit. Install the Vista drivers in the Vista Compatibility mode you’ll get a message, the printer is not connected. Connect the printer at this time (powered on).

Links to the drivers can be found at…

Dell V305 & V305w All-In-One Printer owners thread (W7)

Please remember to try Allow Wireless Printer Blocked by AVG 8.0 Firewall or you may need to uninstall AVG to get the printer to communicate.

Rick

I am having the same "can't communicate" problem with Dell V305 printer. The printer used to print, but I haven't used it in a couple of years. I vaguely remember having this problem before, and having to install an older driver (maybe a Vista driver?). I think there may have been updates to my PC that might have replaced the driver. But many of the links on the page no longer work and I can't figure out how to fix this problem. Thanks in advance!