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October 6th, 2009 08:00

Printer AIO 924 slamming....

I have tried cleaning the encoder strip and it printed three pages, but has started back up again... can the strip be replaced or do I need a new printer???

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30.3K Posts

October 8th, 2009 05:00

dangelo23434,

 

The issue with the encoder strip can be a problem, if it's not seated correctly. I only have instructions on how to clean it, but it gives you an idea on what it should look like when installed properly.

 

Rick

 

Clean the Encoder Strip

Additional Information
Notice:  
  As you perform the following steps, be careful when handling the encoder strip as it can break easily.  

It is possible that dust can gather on the encoder strip which will make it very difficult for the printer to determine where the carriage is on its track. To clean the encoder strip, perform the following steps:

  1. Power down the printer and unplug the power.
  2. Lift the cover on the printer.
  3. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer (Figure 1).


    Figure 1: The Encoder Strip to the right of the cartridge carrier

    Note:  
      The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting.  
  4. Plug in the printer and power it on.
  5. Open the cover to allow the cartridge carriage to center itself.
  6. Using a dry, lint free cloth, pinch the encoder strip on the left-hand side of the cartridge carriage and pull your fingers across it towards the left-hand side of the printer. (Figure 2).


    Figure 2: The encoder strip to the left of the cartridge carrier

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