Problems Installing driver for Dell A940

femiososanwo,

 

Please follow the instructions below and then tell me what happens.

 

First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.

 

Disconnect your printer.

 

Download and run this patch to completely remove the printer from your computer. Run the patch, a MUST on Vista machines, until it prompts you to restart your computer.

 

Restart your computer.

 

Download the proper drivers.

 

XP Drivers

 

Vista 32-bit Drivers

 

 Vista 64-bit Drivers

 

All other drivers

  

Now install the proper Drivers. You'll be prompted when to connect the printer(powered on)

 

 

As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.

 

Scanning

 

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

 

Scanning wirelessly, use the scan buttons on the printer.

 

What happens now? 

 

Rick

Hi Rick

I have tried the above (2x) NO LUCK

I down loaded the latest Java, No problem, was also able to run the patch to clean up and remove any previous dell Install.

But when i then downloaded the XP drivers, it Unzips and extract the files and then nothing hapens. Can you offer more help?

femiosisanwo,

 

New instructions but I added a step. Make sure to disconnect the printer, Run the patch, restart your computer when prompted. Now...

 

 

Go to device manager(right click my computer, left click properties, left click hardware, left click device manager)

Go to the USB Controller section and click the + sign.

Starting at the bottom, USB Root Hubs, and working your way to the top, USB Universal Controllers, un-install everything in that section.

Restart your computer. Windows will find everything again and correct the problem one. Please be patient. The new hardware wizard may work 3-5 minutes before it's done.

 

Then install the XP Drivers. You'll be prompted when to connect the printer(powered on) Please use a 6ft or smnaller USB Cable.

 

 

Rick