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Registering Dell Laser Printers (e.g. E515dw) for Google Cloud Print services
I have been unable to find Dell's official instructions or guide for registering their laser printers to Google Cloud Print. The help pages take you in circles (http://www.dell.com/learn/us/en/04/campaigns/google-cloud-print?c=us&l=en&s=bsd suggests to look at the user manual which doesn't tell you). There is no specific section in the user guide (e.g. E515dw) explaining how to do it either.
Dell needs to add instructions on the first step for GCP which is REGISTERING THE PRINTER TO YOUR GOOGLE ACCOUNT!
Luckily I know enough on how to get to this function, but was disappointed I couldn't find the instructions online.
To get GCP working, you need to first register the printer to your Google account. To do this (which isn't documented anywhere for the E5151dw), you need to:
1. Go to http://printer-ip for example http://192.168.1.123
2. Printer displays a control panel. Select the "Network" tab (on the E515dw, otherwise find similar if you see something different).
3. Click on the "Protocol" sub-menu on the left
4. Make sure "Google Cloud Print" is checked. Then click Advanced Settings
5. Select the Register button, and continue the process - mine then said to press OK on the physical printer to continue the registration process. You will then see on the web browser to register it to your Google account (need to sign in or be signed in).
I can't believe this isn't documented online anywhere (or is so hard to find if so).
DELL-Jesse L
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November 30th, 2017 09:00
ALCHEMISTA ,
I agree that the information is not easy to find. Thank you for posting the steps. I did find the kb article below.
Configuring and Using Google Cloud Print with a Dell Laser Printer
alchemista
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November 30th, 2017 16:00
Jesse L - the link you posted does not give you the instructions on how to register the printer to your Google Cloud Print account. It just glosses over that critical first step. Those instructions will not work unless you first register the printer through the printer's web server.
Craziness
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January 18th, 2018 01:00
WOW. This has got to be a joke!!! I must say that you my friend have basically solved the last 3 hours of my life's headache in a matter of 1 minute. I can only assume however, that because I never registered my product (because I never felt the need to) B1165nfw, I must wait 15 days for the registration to be completed by DELL. I'm gonna run with that answer I gave myself along with the simplest instruction that you, a consumer had the intelligence to post FOR FREE out of COMMON COURTESY.
Thank you so very much....
Now, onto the tipping point of this nightmare. Approximately 20 minutes ago I placed a call into the technical support area to basically verify that I must wait the 15 days for registration to continue in the process off adding my Google to my Dell account SOMEWHERE. I bought this particular printer 2 years ago and as I've stated have never registered it before because should something have happened to it, I would have just bought a different printer...Follow?!?!
Moving forward then, HMMMM register my printer with Dell...Well? I proceed to Dell.com. Who wouldn't? And what do ya know? There's a little area in the top left corner with a Sign Up/Login place to click forward. I do. Only to have been wasting about 2.25 hours of my life at this point.
So back to Youtube I go. This is when I learned of the nice http://123.456.7.8. search bar trick that brings up a whole new register your printer questionnaire...in which I happily complete hoping that I am coming to the end of this run around circle nightmare. However when the nice little "Thank you, well get back to you in 15 days" message popped up, I calmly found my way through 4 more web pages to a customer service number.
This is where I lost it (lost it as hung up on the chick). I nicely tell her I'm NOT calling for any warranty. I'm not calling because my printer is broke. Im calling to A) verify that its truly going to take 15 days, for a 2 year old printer that is out of a warranty time frame, a warranty I could care less about, to simply REGISTER the product so B) I can proceed on trying to figure out how you link a Google account to a Dell account.
This girl listened to nothing I've said, proceeds to tell me that my printer is out of warranty... ARE YOU KIDDING ME??? She says, "that Google Cloud Print is a very intensive feature that is hard to set up" and...Gosh, I forget the term she used but, let's call it "High Tech Specialist" to help get it set up. THEN, tells me for the low cost of $59.99 someone can walk me through it.
WOW. WOW. WOW.
They did that whole run around "click here" nooooo "click here" only to be directed back to the same 2 unhelpful and worthless pages that tell you ABSOLUTLY NOTHING.
But you my friend seem to had the directions clearly, swiftly, and easily explained. Just to bad that I happened to littealy stumble onto them in the ending frustrations of this JOKE.
I WILL NEVER BUY FROM DELL AGAIN DUE TO THIS DUMB RUN AROUND THEY ARE PULLING ON PEOPLE. I bet they get 80% of the customers calling in and searching for these instructions...these easy to follow IF PROVIDED instructions...to pay that $59.99. It's sad. SHAME on YOU DELL.
One more thought and Im outta here...I just love love love the 1st reply you recieved. Wasn't it from an employee of Dell??? My point is, what link did she provide for assistiace AGAIN???? WOW. Over your clear as day instructions they still wanna mess with peoples heads and send em in cirlces. SMH.
sm30519
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August 13th, 2018 06:00
I finally found an easy step-by-step tool that set up cloud printing for my Dell bf1165nfw at the following link:
https://supportdelldrivers.com/dell-b1165nfw-google-cloud-print/