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May 3rd, 2012 21:00

Trouble installing dell printer 720 on new computer

Hi!  I just got a brand new computer and am having trouble getting my 720 printer to work.  Any help would be appreciated!  (And I am not too computer savy so I don't know a lot of computer terms)

 

Thanks!

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30.3K Posts

May 4th, 2012 13:00

purplg8r,

 

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed.
Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista
Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the patch/drivers can be found at...

 

Dell 720 Color Inkjet Printer owners thread (W7)

 

Remember virus programs and firewalls will block communications.

 

 

Rick

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