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October 30th, 2013 04:00

Wireless printing to C1765nfw

Hi,

I have installed the software and utilities to my computer for a new C1765nfw.   The printer can be seen from the status monitor, it reports that it is in power saving mode or "ready to print" fine, therefore it appears as though wireless communication is there.   However when I print a document (from Word) it appears on the print queue, disappears but no print on the printer?

I am on Windows 7, Sky Router.

Help please!!!

Thanks

Paul

November 4th, 2013 14:00

I have the same problem so please let me know if you have resolved it and if so how.

 

Thanks

December 27th, 2014 09:00

The driver that Windows 7 installs automatically (when adding a new printer) causes this problem. For me, the fix was:

1/ Start > Devices & Printers > Right click on Printer and select "Remove device"

2/ Install the printer driver from the Dell website.

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