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dell all in one 962 printer not communicating with computer. i am running windows10
I have a dell 962 all in one printer and since i had some recent updates, it is no longer communicating with the computer. is there any advice on this?
PudgyOne
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March 12th, 2018 08:00
Bontoit,
Try this procedure and see if the printer installs.
First run Delete Print Jobs to remove any stuck print job in the queue.
Disconnect the printer.
Hit the Windows key and the x keys at the same time, programs and features, your printer, uninstall.
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Download the Vista 32-bit drivers for Windows 7, 8, 8.1 and 10 32-bit or the Vista 64-bit drivers for Windows 7, 8, 8.1 and 10 64-bit. Install the Vista drivers in the Vista Compatibility mode you’ll get a message, the printer is not connected. Connect the printer at this time (powered on).
Links to the drivers
Vista 32-bit Drivers
Vista 64-bit Drivers
Rick