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March 11th, 2008 02:00

printer 3115cn set up knocked out USB connections

Hi:

This is my first message.

I need some advice.

I installed a Dell Multifunction 3115cn printer to my Dell Dimension 5150 with OS Windows XP.

This process seemed to knock out some of my USB ports. The 2 side USB ports on the monitor don't work and the 2 front USB ports on the CPU don't work. The USB cord from the new printer works in one of the back of the CPU USB ports.

Did I do something wrong with the printer installation?

Most importantly - how do I get the other USB port connections to work now?

Thanks.

7 Posts

March 11th, 2008 10:00

Unplug all of the USB's and reconnect all but the printer, see if the printer is the culprit!!!

1.7K Posts

March 13th, 2008 13:00

Exactly where did you initially plug-in the 3115cn USB cable?

Did you re-boot the PC after disconnecting the 3115cn when the ports died?

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