Dell Data Vault Data Collection Service Running amok
I just upgraded my Win10 X51 to the new creator version and now Dell Data Vault Data Collection Service has been running at 25+% for several hours. How do I make this service stop overconsuming processor time?
Thanks.
Alienware X51 R3, Intel® Core™ i7-6700 (8MB Cache, up to 4.0GHz with Turbo Boost Technology) Includes Hyper-Threading. Memory: 16GB (2x8GB) 2133MHz DDR4 Non-ECC
Can you Private Message me your Service Tag (do not post it in the thread), I would like to look into this. If it's easier you can just let me know what model system and OS in the thread Vs the PM and I will see what I can find for you.
Hi everyone, the fix for this is to run Dell Update and run the Update for SupportAssist. You can just type Dell Update into the search bar on the Task Bar and force the update early. There was a new update that was pushed recently that will correct the issue with Dell Data Vault and the Creators update.
If you have any trouble with this please Private Message me.
Hi Brad - I'm having the same problem. Just restarted my computer to install the new Windows version and now Dell Data Vault Collector is consuming 60-80% of my CPU capacity.
I can't tell which version of Dell Data Vault Collector I am running because it doesn't show up in my list of programs, but I run Dell Updater v. 1.9 and according to its latest scan on 9 August 2017, I am up to date on all Dell software. However, Dell Help and Support fails to initiate, so I can't report my problem with Data Vault Collector from my computer itself.
Please let me know what fix we should take to address this urgent problem.
Confirming that I'm having the same problem. Post installing the new windows version (Creator Edition), Dell Data Vault Collector was consuming all spare CPU capacity, causing the system to slow.
System model: XPS 13 9343
Processor: i5-5200U
OS Name: Windows 10 Pro
Version: 1703
OS build: 15063.502
System type: x64
Dell Data Vault does not show up in my list of installed programs, nor in the Startup area of task manager.
Brad L (retired)
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Posted August 8th, 2017 15:00
Hi Jerry,
Can you Private Message me your Service Tag (do not post it in the thread), I would like to look into this. If it's easier you can just let me know what model system and OS in the thread Vs the PM and I will see what I can find for you.
Best regards,
Brad
Brad L (retired)