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April 29th, 2016 08:00

Dell Digital Delivery Not Installing Purchased Software

I am trying to reinstall Dell Backup and Recovery Premium using the Digital Delivery. All I get is "There was a problem, please reinstall". Reset settings does not help. I navigate to C:\program data\Dell\Digital Delivery\Downloads\Software and try to execute there but no results. The contents of that file are "  

C:\Program Files (x86)\Dell Backup and Recovery\Components\Upgrade\Posaca.exe"

 

I reinstalled Digital Delivery and it did not resolve the issue.  

  

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17K Posts

May 4th, 2016 08:00

Garito50

You do not mention what OS is installed on your computer.

Click the link to download Dell Backup and Recovery software and information.

Dell Backup and Recovery

10 Posts

May 10th, 2016 15:00

Jessie. I've got Win 8.1.

I should have checked earlier for a reply. I had in mind I would get an email prompt

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