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Hard drive reformat-product code invalid
Due to some unknown act of God, my computer got a "corruption in the master boot record", and the hard drive had to be reformatted. What I ended up with is my Dell as it came out of the box 2 years ago. I went to set up Microsoft Office and it would not recognize the product key. This is, I'm sure,because it has already recognized it once before. Now what am I supposed to do? I went to the Microsoft web site and they want $35 for a phone call or an e-mail. Seems a little unfair to me.
Does anyone have any suggestions?
Thanks,
Jamie
fireberd
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July 13th, 2006 09:00
jamielbx
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July 13th, 2006 13:00
Denny Denham
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July 13th, 2006 15:00
If you are receiving an error message what it is and what have you done immediately prior to receiving it? Are you trying to activate the suite?
You may be able to circumvent the $35 charge (which would probably be waived) by activating via telephone. See here.