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MyLocker problems - Cannot download purchased software to my MAC
I recently purchased Turbo Tax and Quicken and was sent a link to download the software via "MyLocker". This method of delivery apparently does not work with Apple MACs. I then tried to download the software on a DELL laptop that I use for work but still had no luck. I still need the software and want to know what my options are. Can someone help me?
delrose18
2 Posts
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January 27th, 2013 05:00
Hello, I was finally able to download the software by using a different browser. I switched from Mozilla to Internet Explorer and I was able to download the software. Give it a try and see if it works for you.
delrose18
2 Posts
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January 20th, 2013 08:00
I am having the same issue. Can't get any answer from Dell.
Bebopp
1 Message
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January 27th, 2013 04:00
same issue here and no answer from Dell. I have tried to download Quickbooks 2013 with no luck. Clicking on the blue download arrow just lets me download something called smartsource which I guess is some proprietary thing that allows the Quickbooks download but even that won't work and tells me I should contact my application vendor. I need to get this software on my laptop! It is bought and paid for. This isn't right.
asastaff
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February 5th, 2014 16:00
changing from mozilla to internet explorer worked for me also