MJames8904,

Thank you for using the Dell Community Forum.

You will need to contact support at 1-800-624-9896 and have them give you another key.

For email where can I address it to? I purchased the Dell DataSafe Upgrade but the activation code is invalid. Can you help?

Harher

Thank you for using the Dell Community Forum.

You will need to call the number 1-800-624-9896 as well for them to validate or give you another key code.

I have called the number, someone put me on hold and forwarded me to another person, and then, I told them my reference number,  my service tag and my problem, the person on the other line told me to wait and said that they couldn't help. And, I tried another number, forgot what it was but still a 1-800.. and the person said to wait, and I waited, and waited, but I couldn't wait any longer, I said...HELLO..to get attention but...no luck.. I hung up. I was calling from a country called INDONESIA. Dell don't have support here. (Or do they?)

Anyway...

I contacted the company dealing with payment, and the person on the email told me that this email (company) only takes care of payment, and that I should contact dell support....I emailed back that I did just that but after an hour or so (two I think) I couldn't find the appropriate webpage i.e. the support page (information) that I needed. And, another email return after the next day. I just email back telling the person that I was disappointed.

And, now I don't know what else to do.

dell data safe activation code send me plz