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Last reply by 01-03-2023 Unsolved
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2 Bronze
2 Bronze

Issue with My dell app

Hi Everyone!

This is an issue with the MyDell app. After doing the reset of pc, the cinema section of My Dell app shows no apps found, however the smartbyte, maxx audio and cinema color are installed and should appear there.


Does anyone know how to consolidate it?

Replies (3)
2 Bronze
2 Bronze

I have the same issue. I tried reaching out to the help desk, no luck. I have the individual Dell CinemaColor and Maxx Audio installed and working. I really love the one place holder to launch these apps+Power+Suppor Assist.

Can someone please help me address this.



2 Bronze
2 Bronze

Have the same issue over here. is there any solutionScreenshot (1).png

2 Bronze
2 Bronze

5 Rhenium Please list Dell model number and version of windows. Example: Dell Inspiron 3543, windows 10 How to find the product model of your Dell computer | Dell US The members of this community forum, need this information to be able to help you. In meantime, make sure computer has the latest windows update from Microsoft: Update Windows 10 ( After, since this is a reset (or reinstall) of windows 10, install Dell drivers, firmware and applications in the correct order: How to Install Dell Drivers in the Correct Order | Dell US


Hope I helped you. 

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