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June 25th, 2016 10:00

Restore software - Cyberlink

I'm trying to get Cyberlink software reinstalled on my PC after upgrading to Win 10 and having to do a reinstallation after that...

My system:

XPS 8700

I tried My Dell Downloads via Internet Explorer, but it says "Service tag not supported."

4 Operator

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20.1K Posts

June 26th, 2016 10:00

You have to sign in with your Dell Account--same as for this forum. Go here--

smartsource.dell.com/.../main.aspx

Do not try to update Cyberlink since it will get stuck in a loop. Just use it as is. the old version works for video dvds.

3 Posts

June 26th, 2016 14:00

That's exactly where I went at first - same issue: "Service Tag Not Supported"

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