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Service Tag is not supported
I just purchased this Dell Inspiron with Cyberlink Media Suite 10 preinstalled but I had to reinstall win 10 and now the Cyberlink software is gone.
When I just went to the Dell 3rd party download page it scanned my computer and said my service tag is not supported.
How can this be ?
Please advise
Anonymous
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October 16th, 2015 03:00
Hi,
Thank you writing to us !
You can click on the following link which will give u an idea and install Dell Digital Delivery on you system.
http://www.dell.com/support/contents/us/en/19/article/Product-Support/Self-support-Knowledgebase/software-and-downloads/dell-digital-delivery
This will help you install all the latest drivers and software for your system.
Thanks
Robin
OttawaHere
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October 16th, 2015 04:00
I am sorry I am not being clear.
I had to refresh and update my BIOS to A05 and during that process I had to ''REFRESH" my computer.
Before I REFRESHED my computer I was assured I would be given a list of apps that I could re-install from Dell.
Here is that list:
Anonymous
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274.2K Posts
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October 26th, 2015 04:00
Hi,
Thanks for you response .
You can either download it using the previous mentioned link or from the link below .
http://www.dell.com/support/article/us/en/19/SLN155251/EN
Thank
Robin
OttawaHere
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October 27th, 2015 02:00
That did NOT work again.
I used Explorer browser as specified .. downloaded the ''detect computer'' app and let it run ......
....I let it run " Please wait while we examine your system..."""".for 2 hours !!!!!
That page does not work.
(even correcting the odd default ''Singapore'' location to mine ..Canada)
Awaiting another way to get my software back.