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Uninstallation problem
I recently downloaded a newer version of Adobe Flash Player. With it came a toolbar which I didn't see offered and I didn't want. It included a search page I'm not familiar with (Val--?) I have tried everything, including uninstalling it under Programs in the Control Panel. It just doesn't want to go away. It has replaced my Bing Homepage, which I brought back, but now it 'dominates', often 'overpowering' what I am doing. How can I get rid of this unwanted download?
DELL-Ravi Ch
7 Technologist
7 Technologist
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7.1K Posts
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October 19th, 2013 22:00
Hi nootch258,
There seems to be a ‘Adware’ virus infection on your computer. I would advise that you start your computer into safe mode and run a malware scan so that it removes the virus infection. Please follow the steps mentioned below to start the computer into the safe mode and run the malware scan.
http://dell.to/15KymGK
Please let me know if this helps.
nootch258
27 Posts
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October 23rd, 2013 21:00
Yes......that did it! Thank you so much for your help! I have got to be more careful to read all that is being offered. I don't want to have to 'clean up' after every download of software that is often needed.