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When replying to an e-mail message, Outlook sends from the wrong account
When I use Outlook to reply to e-mail, I understand that the reply is supposed to be sent from the same account that received the original mail. That doesn’t happen. When I reply to a message that was sent to my default e-mail account, the reply is sent from another account. In order to have it sent from my default account I must manually click Accounts and select the default account before clicking Send. How can I make Outlook 2003 (under Vista Home Premium) automatically use the default account when replying to a message sent to that account?
fireberd
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July 18th, 2009 04:00
I've been through every option in my Outlook 2003 and could not find anything that would change the way replies are handled, in reference to the e-mail account that is used.
One final suggestion. Delete your primary (default) e-mail account and then create a new account, set it as default and see if that helps. About the only other remote possibility.
drwics
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September 8th, 2009 09:00
Thanks, fireberd, your final suggestion has made the fix. I deleted and re-created my default e-mail account. Newly received messages now are replied to from the correct account. Messages received before the fix still exhibit the old problem--but I can live with that. Thank you again.
fireberd
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July 16th, 2009 04:00
Check your Accounts and make sure the account you want as the default is set as the "default". I have 3 accounts setup in Outlook 2003 and my "default" account is set as the "default".
Click on Tools/E-Mail Accounts and then select the option to View or Change existing accounts. When the next panel comes up you can select the account that you want as default.
drwics
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July 16th, 2009 17:00
Yes, the account that I want as my default account is indeed set as the default account. Nevertheless, when I reply to a message sent to that account, Outllook wants to send the reply from another account. I know that Outlook is supposed to reply from the same account that received the [collapse]original message, but it doesn't do that. How can I fix it so it replies from the account that the message was sent to?
[/collapse]fireberd
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July 17th, 2009 04:00
I went through my Outlook 2003 and can't find an option anywhere to change the e-mail address it defaults to when replying to a message.
Have you run Detect and Repair on Outlook 2003?
drwics
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July 17th, 2009 20:00
Thank you, fireberd, for spending time on my problem. Yes, I had run Detect and Repair some time ago, but I just ran it again. It reported success. I then e-mailed a message from another account to my default e-mail account. No change: When I initiate a REPLY to that message, Outlook wants to send it from a different account. Any other ideas?