Start a Conversation

Unsolved

Closed

E

3 Posts

382

June 5th, 2023 07:00

Why does Dell hate snmp?

HP Proliant servers can change the syslcation (which is immensely helpful in LibreNMS) but with Dell servers, it's inexplicably impossible. You can change their own rack/row/datacentre info section but it's not reflected in any snmpwalk.

When I try and override the stock "unknown" for sysLocation, I keep getting

Error in packet.
Reason: noAccess
Failed object: iso.3.6.1.2.1.1.6.0

This snmp sysLocation, as I discovered, has nothing to do with System.SystemInfo.SysLocation, changed via the gui/racadm. 

Can someone explain why I can do this from ilo and not from idrac? It doesn't make sense to me.

Thanks

 

 

Moderator

 • 

8.8K Posts

June 5th, 2023 11:00

Ejasarb,

 

I believe the issue you're seeing is discussed on the posting here, which also has the commands needed to configure the location.

 

Let me know if this helps.

 

 

3 Posts

June 5th, 2023 12:00

Thank you for the quick reply!

Yes I have edited that but unfortunately it has zero effect on the snmp location for Dell Poweredge R630. Note I have altered the output for obvious reasons...

idracadm7 -r -u -p  get system.ServerTopology
Security Alert: Certificate is invalid - self signed certificate
Continuing execution. Use -S option for racadm to stop execution on certificate-related errors.
AisleName=row15
DataCenterName=DCNAME
#ManagedSystemSizeInU=1
RackName=rack15
RackSlot=1
RoomName=room15
#SizeOfManagedSystemInU=1

snmpwalk -v3 -l authPriv -u -a SHA -A -x AES -X :161 1.3.6.1.2.1.1.6.0
iso.3.6.1.2.1.1.6.0 = STRING: "\"unknown\""

snmpwalk -v3 -l authPriv -u -a SHA -A -x AES -X ::161 1.3.6.1.2.1.1
iso.3.6.1.2.1.1.1.0 = ""
iso.3.6.1.2.1.1.2.0 = OID: iso.3.6.1.4.1.674.10892.5
iso.3.6.1.2.1.1.3.0 = Timeticks: (25645525) 2 days, 23:14:15.25
iso.3.6.1.2.1.1.4.0 = STRING: "\"support@dell.com\""
iso.3.6.1.2.1.1.5.0 = STRING: " -idrac"
iso.3.6.1.2.1.1.6.0 = STRING: "\" unknown\""
iso.3.6.1.2.1.1.8.0 = Timeticks: (0) 0:00:00.00

3 Posts

June 5th, 2023 13:00

sure

remote idracadm7 getversion

Bios Version = 2.15.1

iDRAC Version = 5.10.50.00

Lifecycle Controller Version = 5.10.50.00

IDSDM Version = NA

System Model = PowerEdge R640

Moderator

 • 

8.8K Posts

June 5th, 2023 13:00

 

Thank you. Let me research this further for you. 


Would you confirm if the system is up to date on  the BIOS and iDrac, what versions are they currently on?

Moderator

 • 

8.8K Posts

June 6th, 2023 08:00

Ejasarb,

 

Thank you for those details, and I apologize for the delay. Upon researching the issue for you, it would appear that you are accurate. 

So the OID you're querying isn't a Dell one, but more of one that is usually on everything, and since it's not a Dell SNMP OID it just isn't directly tied to the Defined attributes on the iDRAC

 

Now if you are interested I can submit it to be added, but would need you to private message me a svc tag to use to submit it.

 

 

 

 

 

No Events found!

Top