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July 4th, 2013 03:00

Upgrade Recoverpoint 3.5 to 4.0 SP1 ISO error

When i want to upgrade RP 3.5 environment to 4.0 P1 with Deployment 2.0 P1 i get a error when in prepare for upgrade fase.

can't upload ISO image to RPA's "RPA already contains another ISO file"

see attachment for screen shot.

does anyone know how i can remove i ISO image from a RPA?

Upgrade process  stops !!!!!

1 Attachment

July 12th, 2013 02:00

The solution is:

login as boxmgmt and  Run the following signed script to each RPA that say an iso is already present:

NzUyZWZhNDAyNTdiYTJhMmMyODgxYjcxN2UxOTVhNjcKdW5saW1pdGVkCm5vdF9yZXN0cmljdGVk

ClRoZSBpZCBvZiB0aGUgc2NyaXB0IGlzOjI0NjU4ClJlbW92ZSBJU08gZmlsZXMKQnJpYW4KIyEv

YmluL3NoIAojSVNPIFNjcmlwdAojUmVtb3ZlcyBJU08gZmlsZXMKcm0gL2hvbWUva29zL2lzby8q

Lmlzbwo=

#

then the iso is cleared and install can go on.

3 Posts

July 4th, 2013 10:00

rsteenbakkers, unfortunately I do not have an answer for you on this but may have an idea.  Do you have the ability to try one of the other methods of ISO file distribution, either physical DVD images or FTP?  Using physical DVD, which is likely the least feasible method due to distance between datacenters, would completely bypass anything stored on local disk in the RPA I believe.

9 Posts

September 11th, 2013 15:00

I don't mean to be dense but how do I run a signed script using boxmgmt?  I can't find the menu option.

1.1K Posts

September 13th, 2013 09:00

Setup>Advanced options>System internal operations>Run script

9 Posts

September 13th, 2013 18:00

Thank you - worked like a charm - I really appreciate you taking the time to reply

1 Message

March 17th, 2015 06:00

works for me

2 Posts

May 21st, 2015 23:00

Perfect, thank a lot.

5 Practitioner

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274.2K Posts

July 21st, 2016 07:00

This is still valid. Although in version 4.1 GUI you should login to each RPA then >2. Setup > 8. Advanced Options >4. Run script.

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