Unsolved
This post is more than 5 years old
44 Posts
0
836
VSI RecoverPoint - error 403 forbidden
EMC Virtual Storage Integrator (VSI) Recoverpoint 5.6.0
When I try to add Recoverpoint Server IP and credentials I am getting the error:
The operation is not allowed in the current state. Error: (403) Forbidden
Looks like proxy issue but I am not sure...
2014-10-27 09:41:30,780 [5468] [ClientUIThread] INFO EMC.Solutions.VMware.RecoverPoint.RecoverPointFeature - ******************* RecoverPoint Management v5.6.0.12 *******************
2014-10-27 09:42:28,257 [5468] [19] INFO EMC.Solutions.VMware.RecoverPoint.AddRpCredJob - AddRpServer job started.
2014-10-27 09:43:19,490 [5468] [19] INFO EMC.Solutions.VMware.RecoverPoint.RpAdapter.RpServer - Starting to connect to RecoverPoint server
2014-10-27 09:43:19,535 [5468] [19] ERROR EMC.Solutions.VMware.RecoverPoint.RpAdapter.RpServer - The remote server returned an error: (403) Forbidden.
2014-10-27 09:43:19,536 [5468] [19] ERROR EMC.Solutions.VMware.RecoverPoint.AddRpCredJob - at EMC.Solutions.VMware.RecoverPoint.RpAdapter.RpConnection.GetConnectionInfo()
2014-10-27 09:43:19,537 [5468] [19] ERROR EMC.Solutions.VMware.RecoverPoint.AddRpCredJob - The remote server returned an error: (403) Forbidden.
2014-10-27 09:43:19,570 [5468] [ClientUIThread] ERROR EMC.Solutions.VMware.RecoverPoint.AddRpCredJob - AddRpServer job failed
2014-10-27 09:54:50,368 [5468] [ClientUIThread] DEBUG EMC.Solutions.VMware.RecoverPoint.ui.tab - DatastoreTab context changed
2014-10-27 09:54:50,369 [5468] [ClientUIThread] DEBUG EMC.Solutions.VMware.RecoverPoint.ui.page - ConsistencyGroupPage context changed
2014-10-27 09:54:50,373 [5468] [ClientUIThread] DEBUG EMC.Solutions.VMware.RecoverPoint.ui.page - ProtectionGroupPage context changed
2014-10-27 10:04:46,652 [5468] [ClientUIThread] DEBUG EMC.Solutions.VMware.RecoverPoint.ui.tab - DatastoreTab context changed
2014-10-27 10:04:46,652 [5468] [ClientUIThread] DEBUG EMC.Solutions.VMware.RecoverPoint.ui.page - ConsistencyGroupPage context changed
2014-10-27 10:04:46,654 [5468] [ClientUIThread] DEBUG EMC.Solutions.VMware.RecoverPoint.ui.page - ProtectionGroupPage context changed
Any idea how to fix that? Credentials are OK for sure.
etaljic81
1K Posts
0
October 27th, 2014 10:00
Did you specify the virtual mgmt IP address?
darekwj
44 Posts
0
October 27th, 2014 12:00
Yes
etaljic81
1K Posts
0
October 28th, 2014 05:00
and you are using the admin account and not boxmgmt? The only other thing I can think of is a firewall - need to be able to get to the RPAs via SSH
darekwj
44 Posts
0
October 28th, 2014 07:00
Yes, I use RPA admin account.
I noticed that this is something related to my vsphere or AD priviliges, as my colleague was able to add both RPA Server IP and SRM server IP.