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December 21st, 2009 07:00

Don't upgrade to AutoStart5.3Sp4.

Following Issue was found.

Environment:

Windows2003/2008 32bit 64bit

AutoStart5.3SP4

Neither the process nor UtilityProcess operate.

EventLog:
ID00001592 Error running utilProc. Cmdline: C:PROGRA~2EMCAUTOST~1eas53modulesoraclewindows_3.1oraclewindows_up.exe : [1385]

This is very serious.

Because the resource group composed of Module doesn't operate correctly.

For example, cannot execute these processes.

Oracle Module for Windows
-oraclewindows_sp.exe
-Listener Process
-oraclewindowsproxy.exe

SQL2005/2008 Module
-sql2005Helper.exe
-sql2005proxy.exe


Moreover, Process and Utility Process that the user made cannot be executed.

262 Posts

December 24th, 2009 18:00

There was not a problem in the domain environment.

However, in the case of Workgroup environment, it worked correctly even if I input Workgroup name into a Domain column to AutoStart5.2.x.
In addition, it worked definitely even if I input Workgroup name to AutoStart5.3SP3.

In AutoStart5.3SP4, if "Period" is not input, it doesn't operate.

I did not notice this behavior, and it was jerked around.

And the customer was jerked around, too.


The executed in the back ground of Process and UtilityProcess became possible.
However, "Allow Access to the Windows Desktop" doesn't function.
ASProxy.exe only starts.

157 Posts

December 28th, 2009 00:00

Thanks for sharing the info, you might have saved us a lot of headache!

83 Posts

November 8th, 2010 19:00

You are right. the process module have some problems。

I have some thing  wrong with autostart 5.3sp4 /5.4 in windows 2003 and 2008.

262 Posts

November 8th, 2010 20:00

Hi,

It is necessary to apply a patch if you use AutoStart5.3SP4.

You have to get an cumulative patch of AT_1039 from support.

There is no means to offer to you though I have this.

November 9th, 2010 10:00

Hi,

The latest cumulative Hot Fixes (patches) for AutoStart 5.3.4 and 5.3.5 can be obtained from EMC Technical Support.  Please contact us directly to obtain these.

Let us know if you have any questions or problems.

Best Regards,

Daniel Vongehr

EMC Technical Support

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