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Go to SolutionAdding Unity Device to Secure Connnect Gateway
Hi,
When trying to add a Unity into SCG it errors out?
The matrix shows you can add a single device [Page 8] https://dl.dell.com/content/docu105640_secure-connect-gateway-5-00-00-xy-virtual-edition-support-matrix.pdf?language=en_us
It also has a table that states that Unity can't be added via the GUI [Page 10]. Am, so why have the option in the GUI for Unity if it can't be added - at least have a description of how to add it?
User guide just states "For steps to configure the device, see the device-specific documentation"?
Hope someone can point me in the right direction
Regards
3412
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Posted May 17th, 2022 16:00
Perfect Solution. We had the same issue, and after following this , it worked like a charm.
Gracias.
3185
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Posted June 13th, 2022 19:00
I agree, I've found this also with Powerstore arrays. Why would DELL EMC include these as options in the GUI if you can't use them? Seems very odd from a design perspective.
1755
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Posted January 10th, 2023 13:00
Hi,
Both links are broken. Would it be possible to provide some new working links to the documentation.
Thanks,
Eric
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Posted March 15th, 2023 03:00
Hi,
This link is alive.
Dell EMC Unity™ Family Secure Remote Services Requirements and Configuration | Dell US
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Posted April 16th, 2023 16:00
Hi,
I read the page, but I only see information on how to setup "EMC Secure Remote Services" and nothing about monitoring unity from Secure Connect Gateway. Does this imply Secure Connect Gateway can no longer monitor unity and it's now necessary to setup ESRS separately to monitor unity?
1527
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Posted April 16th, 2023 23:00
Hello SCG supports Unity, just does not support adding from GUI.
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504
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Posted July 12th, 2023 11:00
this reply is not helpful at all. Anyone who has gotten to this point in the thread will have seen the document you posted a pic of. Does anyone have a working link with instructions to add the Unity to secure connect gateway, as is the topic of this discussion?
500
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Posted July 12th, 2023 12:00
Cmonkey74,
You should be able to go to Solve, then under Unity choose the procedure for Connectivity and it will provide you a step by step guide to adding it.
Let me know if this helps.
DELL-Chris H
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Posted January 22nd, 2025 19:21
I have read all the articles listed here and documentation but i'm still at square 1 and still have no idea how to connect Dell Unity SAN / unisphere to Dell Secure Connect Gateway. it keeps prompting with the error. All the articles are not clear on how to add this device to the SCG. Can someone please help me understand how to do this? I have support assist enabled on unity. The device discovery or adding device on SCG side doesn't work. the links and documentation doesn't explain how to add it.
(edited)
Dell-MennaS
2 Intern
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132 Posts
4522
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Posted September 16th, 2021 05:00
Hello @stusken,
The “Secure Remote Services Requirements and Configuration" document can be found in https://solveonline.emc.com/solve/home -> Dell EMC Unity (or Dell EMC Unity XT) -> Connectivity. (this requires using your account login)
This document is still valid for Secure Connect Gateway.
Direct download link for the document https://dl.dell.com/content/docu69327_dell-emc-unity-family-secure-remote-services-requirements-and-configuration.pdf?language=en_us
I hope you find this useful and please get back to us if you have any further questions.
Menna Sobieh
Communities Program Manager
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Dell Technologies | Digital Services Delivery
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