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DFM certification for Cisco CGR 1240 device
Hi,
We are trying to support Cisco 1240 Connected Grid Router device in LMS Fault Management application.we are using the following certification to support in DFM.
Device is having both Power Supply and Temperature Sensor components and for getting the Power Supply using CISCO-ENVMON-MIB and for Temperature sensor using CISCO-ENTITY-SENSOR-MIB.
CISCO-ENTITYFRU-CONTROL mib is returning only module status.
# Cisco 1240 Connected Grid Router
.1.3.6.1.4.1.9.1.1559 {
TYPE = Router
VENDOR = Cisco
MODEL = ciscoCGR1240K9
CERTIFICATION = CERTIFIED
CONT = Cisco-EntityFRU
NEIGHBOR = Cisco-Cdp
HEALTH = Cisco-Router
INSTRUMENTATION:
Environment = CiscoEnvMon:DeviceID
CPU/Memory = CiscoRouter:DeviceID
Card-Fault = CiscoEntityFRU:DeviceID
Interface-Fault = MIB2
Interface-Performance = CiscoRouter
Interface-Ethernet-Performance = CiscoRouter_Ethernet
}
Using the above certification DFM is discovering only PowerSupply components alone but not temperature sensor.
We tried to modify the certification like below
# Cisco 1240 Connected Grid Router
.1.3.6.1.4.1.9.1.1559 {
TYPE = Router
VENDOR = Cisco
MODEL = ciscoCGR1240K9
CERTIFICATION = CERTIFIED
CONT = Cisco-EntityFRU
NEIGHBOR = Cisco-Cdp
HEALTH = Cisco-Router-CRS-EntSensor
INSTRUMENTATION:
Environment = CiscoEnvMon:DeviceID
CPU/Memory = CiscoRouter:DeviceID
Card-Fault = CiscoEntityFRU
Interface-Fault = MIB2
Interface-Performance = CiscoRouter
Interface-Ethernet-Performance = CiscoRouter_Ethernet
}
For the above certification DFM is discovering only Temperature sensor components alone but not power supply.
Up to now we are trying to discover all components present in the Entity mib.
Please let us know what modification we need to do in the certification for discovering both power supply and temperature sensor components.
please help on this.
Attaching the screen shots.
1.HEALTH = Cisco-Router
2.HEALTH = Cisco-Router-CRS-EntSensor
Regards,
Neelima.
PaulORourke
170 Posts
0
March 6th, 2014 02:00
Hi Neelima,
Without a snap of the device in question I cannot test the field certification.
Can you please try the following and let me know how it goes:
# Cisco 2010 Connected Grid Router
.1.3.6.1.4.1.9.1.1559 {
TYPE = Router
VENDOR = Cisco
MODEL = ciscoCGR1240K9
CERTIFICATION = TEMPLATE
CONT = Cisco-Entity
NEIGHBOR = Cisco-Cdp
HEALTH = Cisco-Router
INSTRUMENTATION:
Environment = CiscoEnvMon:DeviceID
CPU/Memory = CiscoRouter:DeviceID
Card-Fault = CiscoEntityFRU:DeviceID
Interface-Fault = MIB2
Interface-Performance = CiscoRouter
Interface-Ethernet-Performance = CiscoRouter_Ethernet
}
Kind Regards,
Paul
FaultManagement
7 Posts
0
March 7th, 2014 00:00
Hi Paul,
Thanks for your response.
I tried with the above certification with CERTIFICATION = TEMPLATE and still DFM is discovering only the Power Supply component alone.
Attaching the Detailed Device View page screen shot.
Attaching the device snap shot
Regards,
Neelima.
FaultManagement
7 Posts
0
March 10th, 2014 03:00
Hi Paul,
Could you please update on this.
Thanks&Regards,
Neelima
PaulORourke
170 Posts
0
March 10th, 2014 04:00
Hi Neelima,
I made more changes to the certifcation than just the CERTIFICATION = TEMPLATE line, did you import all of it?
By SNAP I meant an SNMP walk of the device. Please see KB article below for details how how to generate the SNMPWalk files:
https://support.emc.com/kb/49676
Please upload all three files created.
Finally, as this device is not offically supported, this certification attempt is best effort only.
Thanks,
Kind Regards,
Paul O'Rourke
FaultManagement
7 Posts
0
March 11th, 2014 23:00
Hi Paul,
Thanks for your response.
I imported all changes of your certification and still DFM is discovering only the Power Supply component alone.
Below link contains the attachments for CGR 1240 Device .walk,.mimic and .snap files.
http://wikicentral.cisco.com/display/PROJECT/CGR+1240+Device+SNMP+walk+files
Thanks&Regards,
Neelima.
FaultManagement
7 Posts
0
March 17th, 2014 02:00
Hi Paul,
Could you please let us know what can be the estimated ETA date for this issue.Actually in our LMS project we need to provide Day-1 support for this CGR 1240 device in Fault Management application and we need to post the supported device packages in Cisco.com.
Thanks in advance.
Regards,
Neelima.
PaulORourke
170 Posts
1
March 19th, 2014 00:00
Hi Neelima,
I do not have access to the above link to download the snap, mimic and walk files.
Can you please provide them here?
Also, please note we are attempting to provide a field certification for this issue. Field certifications provide temporary relief and are best effort only.
The certification team provide official certifications.
If you wish to get an official certification, please open an SR and attach the snap, mimic and walk files for this device.
Thanks,
Kind Regards,
Paul O'Rourke
FaultManagement
7 Posts
0
March 19th, 2014 05:00
Hi Paul,
Thanks for your reply.
Sorry for sharing the internal thread.
Adding the links where the .walk,.mimic and .snap files of CGR 1240 device can be downloaded.
https://community.emc.com/docs/DOC-33945
https://community.emc.com/docs/DOC-33947
https://community.emc.com/docs/DOC-33948
Thanks&Regards,
Neelima.
PaulORourke
170 Posts
0
April 1st, 2014 04:00
Hi Neelima,
Sorry for the delay getting back to you regarding this post.
Can you please check the following field certification and let me know it it provides both the temperature sensor and power supply information? I do not have your DFM version details to confirm here.
# Cisco 1240 Connected Grid Router
.1.3.6.1.4.1.9.1.1559 {
TYPE = Router
VENDOR = Cisco
MODEL = ciscoCGR1240K9
CERTIFICATION = TEMPLATE
CONT = Cisco-EntityFRU
NEIGHBOR = Cisco-Cdp
HEALTH = Cisco-MDS
INSTRUMENTATION:
Environment = CiscoEnvMon:DeviceID
CPU/Memory = CiscoRouter:DeviceID
Card-Fault = CiscoEntityFRU
Interface-Fault = MIB2
Interface-Performance = CiscoRouter
Interface-Ethernet-Performance = CiscoRouter_Ethernet
}
Thanks,
Paul
FaultManagement
7 Posts
0
April 4th, 2014 06:00
Hi Paul,
Thanks for your response.
We tried with the above certification provided in the above thread and with this certification DFM is able to discover both power supply and temperature sensor components.
But now Memory component is missing in Detailed Device View page.
Attaching the screen shot for the same
Also i verified in cisco-mds-health.asl file they are creating the memory using below logic
ENTITY_MEMORY {
local memoryIndex;
local memoryUtilization;
cseSysMemoryUtilizationOID "." memoryIndex:integer fs memoryUtilization:integer fs
} do {
if (DEBUG) {
print(me.": MEMORY: ".nodeObj->DisplayName);
print(" .1.3.6.1.4.1.9.9.305.1.1.2.[".memoryIndex."] = ".
memoryUtilization);
}
memObj = nodeObj->makeMemory(string(memoryIndex));
undef(historyTable[memObj->Name])?IGNORE;
}
And 1.3.6.1.4.1.9.9.305 oid represents "ciscoSystemExtMIB" mib and for this CGR 1240 device there is no support available for this particular mib.
Please help on this.
Regards,
Neelima.
PaulORourke
170 Posts
0
April 7th, 2014 02:00
Hi Neelima,
As mentioned previously, this device is not officially supported, so this attempt to create a field certification is best effort only. As we have been unable to get all elements discovered and monitored correctly by using various combinations of drivers in the field certification, you will need to open a request to get this device officially supported.
Please see KB article below for details on how you can open a TASC request with the certification team (without opening an SR):
https://support.emc.com/kb/16111
Alternatively, you can open an SR and we will open the TASC request for you.
Thanks,
Kind Regards,
Paul O'Rourke