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March 18th, 2012 22:00

Installing EMC Ionix SMARTS on MS Windows Server 2008-R2

Hi Everyone,

I am installing Ionix Service Assurrance managment Suite V 8.1.2-Sp2 (64bit) along with Global Console (V 8.1 Sp2) and IP management suite v 8.1 Sp2 on Windows Server 2008 -x64bit-r2 EE, The installation was suucessfully completed , but the following service are either failed to start or stop automatically after starting.

1) EMC Ionix Availability manager Server

2) EMC Ionis Service Assurrance Manager Server

Also i found the follwing msgs under Windows Event Viewer:

" The EMC Ionix Availability Manager Server Service Termintaed unexpectedly, it has done this two time(s)."

FYI i am installing this on a VM, If any one has any info. please guide.

March 18th, 2012 22:00

You need a valid license installed.

Also look in the log files located under .log. The error will be in there.

Vinnie Lima | Senior Consultant | vlima@vvlsystems.com

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From: vdevil786 >

Reply-To: >

Date: Sun, 18 Mar 2012 23:17:55 -0600

To: Vinicius Lima >

Subject: New message: "Installing EMC Ionix SMARTS on MS Windows Server 2008-R2"

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4 Posts

March 18th, 2012 23:00

Hi vinnielima,

Thanks for the help, i have found some errors regarding license file, such as "

LIC-EFLEXLM-FlexLM returned the following error message: "Cannot find license file."

But i am installing it from original installation media received from EMC, How can I solve this issue?

25 Posts

March 29th, 2012 02:00

HI,

Have you updated license in conf file?Seems you havent put license file itself.

Regards,

Shweta

27 Posts

September 12th, 2012 14:00

Hi Vinnielima,

I'm not sure if your issue has been resolved or not, but if it hasn't you would either need a 30days temp license while you are setting-up your license server or need the permanent license to go with your license server.

Hope this helps, if not please let me know,

Regards,

-TJ

27 Posts

September 12th, 2012 14:00

Also, if you do need a 30days Temp license, EMC Smarts Support can provide you with one.

Regards,

-TJ

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