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June 12th, 2012 13:00

Old EmailxTender shortcuts still work after migrating to 2010?

Hello,

Running exchange 2003 and emailxtender.  If I moved the mailbox to an exchange 2010 server with outlook 2010, what will the user see?  I assume I can't install the EX plugin on the outlook 2010 so will the user see any shortcuts?  If not, what is the expected result when they double click on an item that was archived?  Keep in mind we are not removing the EX system so it will be up and functional for some time.  Thanks in advance.

2 Posts

June 12th, 2012 13:00

Okay thanks for the responces.

There are no plans to move to SourceOne and the end goal is to go to Exchange personal archives.  So is the only solution to move everything back to exchange and then migrate to 2010?

272 Posts

June 12th, 2012 13:00

No shortcut resolution on Outlook 2010.

No Archiving of Exchange 2010 Email.

To continue Archiving w/ 2010 you will need to install SourceOne in Co-Existence mode with EX.

The email Software is a free upgrade as long as your EmailXtender is under current maintenance.

The free upgrade was scheduled to expired on 3/31 but has been extended for a short time and is due to expire soon.

You can leave the old archive on EmailXtender and direct all new Archiving to SourceOne and be able to access both.

18 Posts

June 12th, 2012 13:00

    You have a dilemma here. EX does not support Exchange 2010 nor Outlook 2010. Are you moving to SourceOne as EX is end of life since the end of March 2012.

    Your shortcuts won't work if you move the mailbox to Exchange 2010. Exchange 2010 and Outlook 2010 are not compatible with EX and it puts you in an unsupported environment. I would consier deploying SourceOne. As long as you have a valid support contract for EX maintenance you can install SourceOne for a short amount of time as the date has been extended.

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274.2K Posts

September 25th, 2012 21:00

It might be work as we have not tested with Outlook 2010, but it not supported with EmailXtender.

September 25th, 2012 21:00

How about if we use exchange 2003 and oulook 2010 will that be ok?

Thnaks

September 26th, 2012 16:00

Is there any way to make the plug in works in 2010?

272 Posts

September 26th, 2012 16:00

Outlook Plug-in for EmailXtender Shortcut resolution does not work on Outlook 2010

Microsoft changed the API in 2010.

272 Posts

September 26th, 2012 17:00

Yes, it was changed in 2010 so plugins written for previous version most likely won't work.

272 Posts

September 26th, 2012 17:00

No

September 26th, 2012 17:00

API do you mean Application programming interface?

272 Posts

September 26th, 2012 17:00

I would highly recommend just rolling out a SourceOne Server in co-existence mode to handle the clients.

September 26th, 2012 23:00

your search encountered servers with incomplete address resolution and as result may contain omissions

why i see the error above when i use email extender v4.7?

18 Posts

September 27th, 2012 06:00

I have a few thoughts here. That error points to this explanation below

Without address resolution the search may have been run against a single address instead of all possible addresses present for a user in the address book.

I see that you mention EmailXtender 4.7. That is an extremely old version of EX and is no longer supported. As Gary said you should move to SourceOne if you have not planned to. 4.7 was extremely unstable and if you choose to stay with just EX I highly rcommend that you upgrade to 4.81.2518. Since you are on 4.7 I would say that this is much trickier. You should probably upgrade to the last version of 4.7 and then 4.81.2518. If you choose to go to SourceOne you will need to perform this upgrade anyway.

If you are using 4.7 with anything older than Outlook 2003 then that configuration is also not supported.

    As for your Outlook 2010 question. No version of EX will work with Outlook 2010. Shortcut retrieval may work sporadically. Microsoft changed the way MAPI works in Outlook 2010 as compared to previous versions. This caused the EX search lug in and shortcut add in to become incompatible. EMC turned their focus to integrate SourceOne to be compatible with Exchange 2010 and SourceOne uses a Web based search which avoids the incompatibility issues in Outlook 2010.

The link below explains the changes in in Outlook 2010

http://blogs.msdn.com/outlook/archive/2009/05/04/announcing-the-deprecation-of-exchange-client-extensions.aspx

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