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s19concrete
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December 27th, 2012 17:00
OpenGL
I have this game that I bought that won't play on my windows 7 Dell Laptop because it has an error message that reads "Please update your video card driver to support the required opengl extensions." Where can I download or update Opengl for my laptop? Any help would be greatly appreciated:emotion-1:
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s19concrete
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Posted December 27th, 2012 18:00
It is a 64-bit Operating System
Reply DELL-Madhur B
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Posted December 27th, 2012 18:00
Hi s19concrete,
I request you to provide the following information to assist you better:
- Please let me know the name of the game.
- What is the Graphics card present? To check the Graphics card, press the “Windows key + R” to launch the run window.
- In run dialog box type in “devmgmt.msc”. Device manager window would open Click Device Manager.
- Click on (+) display adapter. Please provide the name of the Display Adapter.
In addition, also please provide the exact computer model.
Please reply with the requested information.
Reply DELL-Madhur B
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Posted December 27th, 2012 18:00
Hi s19concrete,
What is the Operating System installed in the computer?
Is it a 64-bit or 32-bit Operating System?
Reply s19concrete
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Posted December 27th, 2012 18:00
Thank you for replying Madhur,
The Game is "Monopoly and Life" (the board games) by PopCap Games
Under display adapter it reads, Mobile Intel (R) 45 Express Chipset Family (Microsoft Corporation –WDDM 1.1)
My computer is na Inspiron 1545
If you need any more informantion let me know,
Thanks Again
Reply DELL-Madhur B
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Posted December 27th, 2012 18:00
Hi s19concrete,
Is the Operating System installed in the computer Windows 8?
If it is Windows 8 please install Graphics driver and check if it works.
Please post the results.
Reply s19concrete
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Posted December 27th, 2012 19:00
Thank You! The game is working now! The downloads took a bit but no longer then a usual download would.
Thanks again and no need to apologize I was glad that you even were helping me.
Reply s19concrete
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Posted December 27th, 2012 19:00
Thank you the game is working now!
Reply DELL-Madhur B
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Posted December 27th, 2012 19:00
Hi s19concrete,
I am glad to know that the issue is fixed. Please feel free to contact me in future for further queries.
Reply s19concrete
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Posted December 27th, 2012 19:00
I have a Windows 7 Operating System and not an Windows 8.
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DELL-Madhur B
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Posted December 27th, 2012 19:00
Hi s19concrete,
My apologizes for the incorrect link
For Windows 7, please install the Chipset Drivers first and then restart the computer.
Then install Graphics driver and let me know the results.