carephil

Dell's PC Restore by Symantec utility is installed on Inspiron and Dimension systems shipped on/after 7.16.04.

This restores the computer to it's Factory Settings.

For the directions about Reinstall Microsoft Windows XP, go here

Directions for Downloading and Installing Drivers in the Correct Order, are here.

Bev.


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Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.

Hi

You have to have a floppy drives to set up the

Raid drives thats all XP will look for is the floppy

drive disc with the sata drivers on it !

Or you have to slipstream the drivers onto your XP CD !

You will not need any other CD,s until you get to the windows desktop  

then you will install them from there . 

Good Luck

Hi Jerry,

 

Thank you for replying to my message. My Dimenstion E520 desktop was shipped from Dell without any RAID drivers on floppy disk. As the computer boots up, the drive configuration screen lists my two physical hard drives as NON-RAID, but RAID-CONTROLLED. Do you think that this indicates that the controllers are on the Windows XP reinstall CD or the Drivers and Utilities CD shipped with the computer? Perhaps I do not have to obtain drivers, as the disks are NON-RAID (though RAID-controlled).

 

Are you sure that I have to save RAID drivers to floppy disk? I don't yet know how to slipstream them.

 

Regards from Phil

 

 

Hi Jerry,

 

How do I download the drivers for RAID control that you said should be saved to floppy disk? I do have a floppy drive. I understand that you have advised that I should install these drivers when prompted to press F6 just after the MS-DOS setup screen appears, early in the installation process for Windows XP. I think you have said that Windows can only install these drivers from floppy disk. It's surprising that they are not on the Dell Resources Drivers and Utilities CD that came with my Dell Dimension E520 Desktop ordered direct from the Dell factory. You have indicated that the RAID control drivers are not on the Dell Windows XP Reinstallation Disk either. My two physical hard drives are NON-RAID, but RAID-controlled.

 

Thank you for your interest. Hoping you can help me to locate the drivers.

 

Kind regards, Phil

Hi

If you do not want to use Raid you may have the option in the bios to turn

it off and use Raid - ATA on and not need to use F6 to install XP !

But if you do have to use F6 to install XP this driver is the one you will need

http://ftp.us.dell.com/SATA/R158601.EXE

you download it to the desktop then expand it to someting like

C:\DELL\DRIVERS\R158601 then you go to that folder and copy

all of the files to the floppy drive disc to use F6 to install XP

so XP can see the hard drive !

Good Luck

Hello carephil;

 

Just wanted to point out a couple of things.  With reference to shesagordie's post, your E520 came with an onboard image that will restore your computer to "as delivered" condition.  You access this by restarting the computer and pressing the F11 and CTRL keys during the bios splash screen, releasing both at the same time before the screen disappears and Windows begins to load.  You will get a menu asking what you would like to do and warning you that restoring the image will overwrite any data you have placed on the computer.  I've never had to use it, but other folks have told me it requires less than 30 minutes.

 

Second, the Dell Windows XP reinstallation disk that you received with the computer should have the SATA/RAID drivers already slipstreamed onto it.  These drivers are required if you are using the computer in its default condition.  My E520 was delivered with the bios set to RAID ON even though I have only a single drive.  What RAID ON means is that you are using the AHCI mode of the SATA interface.  If you are not using RAID and are having trouble installing Windows XP, you can always set the drive controller to RAID Autodetect/ATA mode.  This is an IDE compatible mode that allows you to install Windows without worrying about the special drivers.