Storage, Drives & Media

Last reply by 09-09-2021 Solved
Start a Discussion
2 Bronze
2 Bronze
806781

Upgrade from Intel Matrix Storage Manager to Intel Rapid Storage Technology

I have a Dell XPS430 with a Raid 1 configuration managed by Intel Matrix Storage Manager.  I recently replaced one of the 1TB disks which had failed and rebuilt the Raid onto the new disk.  At that point Windows Search stopped working and I searched online for a reason.  I think it might be to do with the fact that the original hard disk  has a Physical Sector Size of 512 Bytes and the same Logical Sector Size, while the new one has a Physical Sector Size of 3072 bytes and a Logical Sector Size of 512 bytes.  The suggestion was that downloading the latest drivers would cure this but on checking the Intel website, it recommends upgrading from Intel Matrix Storage Manager to Intel Rapid Storage Manager.  I have downloaded this package but their advice is to check with my hardware manufacturer before loading it.

Question:  Does anyone know if the Rapid Storage software just replaces Matrix Storage Manager and takes over responsibility for managing the RAID disks or might it break the raid completely?  Am I at risk of losing data?  Are there any issues or snags I need to be aware of?

Any advice would be welcome,  thanks

Solution (1)

Accepted Solutions
10 Diamond
24799

If you backup all your data and make sure you have your install media on hand then trying various versions of the driver are low risk.  9.6 then 10.1 by the time you get to 11.x i'm quite confident that its not going to work due to the 2008 age of your system.  As they go up in versions the ICH 5 6 7 8 9 drop as being supported.  Sata operation has to be AHCI to use IMSM or RST which is why there are F6 drivers.

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support


Get Support on Twitter @DellCaresPro


Diagnostics & Tools

View solution in original post

Replies (9)
10 Diamond
24758

Hi Jimcrawford123,

Yes, the Intel RST is just a newer version of the Matrix Storage Manager. You should not be at risk of losing anything from either hard drive.

Regarding your RAID, I do not believe it will work with a mismatch of physical sector sizes. At best, performance will suffer. You can either find an older drive that matches your original drive, or clone your old drive to the new one, then rebuild using another new drive that matches the current one's physical sector size.

10 Diamond
24758

Intel®  X48 Chipset     ICH9XX?
  Operating System
Windows Vista®  Ultimate
Windows Vista®  Home Premium
  Memory
Up to 4GB 1066 MHz Dual Channel DDR3 SDRAM

 

Intel RST replaces Intel Matrix Storage Manager.  HOWEVER you cannot update to your hearts content from 7 to 8 to 9 to 10 to 11 to 12 to 13 etc.  As the drivers and chipsets get newer the older ICH5 6 7 8 9 etc are dropped from support.  

downloadcenter.intel.com/.../15251
Version 9.6.0.1014  may be the max for your motherboard

PCI\VEN_8086&DEV_2682&CC_0104= "Intel(R) ESB2 SATA RAID"
PCI\VEN_8086&DEV_27C3&CC_0104= "Intel(R) ICH7R/DH SATA RAID"
PCI\VEN_8086&DEV_27C6&CC_0104= "Intel(R) ICH7MDH SATA RAID Controller"
PCI\VEN_8086&DEV_2822&CC_0104= "Intel(R) ICH8R/ICH9R/ICH10R/DO/5/3400 SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104= "Intel(R) ICH8M-E/ICH9M-E/5 Series SATA RAID"

Lowest version that supports larger than 2TB is RST Version  10.1.0.1008

https://downloadcenter.intel.com/download/20104/

 

downloadcenter.intel.com/.../20768

In general INTEL RST Version 10,11,12,13  ICH8

IMSM = Earlier Version of the Driver.

IMSM is NOT EQUAL to INTEL RST

Intel® Rapid Storage Technology (Intel® RST) version 9.6 and newer supports 4k sector disks if the device supports 512 byte emulation (512e). Intel® RST does not support 4k native sector size devices.

What happens if I try to use an older version of the driver?

If you try to install the operating system on a 512e disk with a driver older than Intel® RST version 9.6, the install process might not complete.  This driver is not validated with your XPS and may not work at all. There will be ZERO support for this if its not working.  INSTALLING THIS DRIVER if its not working can lead to 100 percent loss of all data.  Do so at your own RISK.  Installing a version Higher than the supported chipset does the same thing.  All Raid Data lost restart from zero.

https://downloadcenter.intel.com/download/15251/RAID-Intel-Rapid-Storage-Technology-Driver-for-Intel...

 

If the operating system does install, do not try to upgrade to Intel® RST version 9.6 without reinstalling your operating system.

 As the versions go up the support for earlier ICH Goes Down aka not supported.

You may not have any of the following

  • Intel® PCHM SATA RAID/AHCI controller hub
  • Intel® PCH SATA RAID/AHCI controller hub
  • Intel® ICH10R/DO SATA RAID/AHCI controller hub
  • Intel® ICH10D SATA AHCI controller hub
  • Intel® ICH9M-E SATA AHCI/RAID controller hub
  • Intel® ICH9M AHCI controller hub
  • Intel® 82801IR/IO controller hub (ICH9R/DO) - RAID and AHCI

 

TitleDateVersion (Status)Type
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (Intel® RST) RAID Driver version 13.6.0.1002.
OS: Windows 7 *, Windows 8*, Windows 8.1*, Windows Server 2008 R2*, Windows Server 2012 R2*, ...more
12/10/2014 13.6.0.1002
(Latest)
Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 12.8.0.1016.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows 8.1*, Windows Server 2012*
8/8/2013 12.8.0.1016
(Previously released)
Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 12.9.0.1001.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows 8.1*, Windows Server 2008 R2*, ...more
12/12/2013 12.9.0.1001
(Previously released)
Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 13.1.0.1058.
OS: Windows 7 *, Windows 8*, Windows 8.1*, Windows Server 2008 R2*, Windows Server 2012 R2*, ...more
5/27/2014 13.1.0.1058
(Previously released)
Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (Intel® RST) RAID Driver version 13.2.4.1000.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows 8.1*, Windows Server 2008 R2*, ...more
8/1/2014 13.2.4.1000
(Previously released)
Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 12.5.0.1066.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows Server 2008 R2*
3/22/2013 12.5.0.1066
(Previously released)
Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 12.0.0.1083.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows Server 2008 R2*
2/1/2013 12.0.0.1083
(Previously released)
Drivers
Download

Intel® Rapid Storage Technology (Intel® RST) RAID Driver

Installs the Intel® Rapid Storage Technology (RAID) driver version 11.7.0.1013.
OS: Windows Server 2008 *, Windows 7 *, Windows 8*, Windows Server 2008 R2*
12/3/2012 11.7.0.1013
(Previously released)
Drivers
Download

Intel® Matrix Storage Manager

Supports SATA RAID 5/10 on specific desktop platforms, SATA RAID 0/1, AHCI, and matrix RAID on specific desktop and mobile platforms
OS: Windows Server 2003 *, Windows Server 2003 Enterprise x64 Edition*, Windows Server 2003 Standard Edition*, Windows Server 2003 Standard x64 Edition*, Windows Server 2008 *, ...more
7/17/2009 8.9.0.1023
(Previously released)

 

Supported Feature ICH7M ICH7R
ICH7DH
ICH7MDH 631xESB
632xESB
ICH8R
ICH8DH
ICH8DO
ICH8M ICH8M-E ICH9R
ICH9DO
ICH9M-E
PCH-M
ICH10D ICH10DO PCH
2-256 TB volume support (data volumes only) NO NO NO NO NO NO NO YES NO NO YES YES
Capacity expansion NO NO NO NO NO NO NO NO NO NO YES YES
TRIM support in Windows 7* (in AHCI and RAID mode for drives not part of a RAID volume) YES YES YES YES YES YES YES YES YES YES

64 Bit OS is required for drives larger than 2TB

INTEL RST Greater than version 10.1 is required for drives Larger than 2TB

http://knowledge.seagate.com/articles/en_US/FAQ/218615en

Like other kinds of software, the Intel RST drivers are updated to keep pace with new technology. The Intel drivers found in retail releases of Windows 7 have a 2.2TB limitation. Rather than cut off the capacity at 2.2TB, the limitation expresses itself as the remainder above 2.2TB. In other words, the driver causes the Windows operating to see a 3TB drive as 746.52 GiB (or 800GB).

With 32 bit OS Both the partition length and partition start address are stored as 32-bit quantities.
Because the block size is 512 bytes, this implies that neither the maximum size of a partition
nor the maximum start address (both in bytes) can exceed 2^32 × 512 bytes, or 2 TiB

http://msdn.microsoft.com/en-us/windows/hardware/gg463525.aspx

The GUID Partition Table (GPT) was introduced as part of the Unified Extensible Firmware Interface (UEFI) initiative. The maximum partition (and disk) size is a function of the operating system version. Windows XP and the original release of Windows Server 2003 have a limit of 2TB per physical disk, including all partitions. For Windows Server 2003 SP1, Windows XP x64 edition, and later versions, the maximum raw partition of 18 exabytes can be supported. (Windows file systems currently are limited to 256 terabytes each.)

https://downloadcenter.intel.com/download/17131

8.6.0.1007


downloadcenter.intel.com/.../17882
8.9.0.1023

Intel® Matrix Storage Manager Driver
PCI\VEN_8086&DEV_2682&CC_0104.DeviceDesc    = "Intel(R) ESB2 SATA RAID "
PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc    = "Intel(R) ICH7R/DH SATA RAID "
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc    = "Intel(R) ICH7MDH SATA RAID "
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc    = "Intel(R) ICH8R/ICH9R/ICH10R/DO/PCH SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc    = "Intel(R) ICH8M-E/ICH9M-E/PCHM SATA RAID "

downloadcenter.intel.com/.../15251
Version 9.6.0.1014

Intel® Rapid Storage Technology Driver
PCI\VEN_8086&DEV_2682&CC_0104   = "Intel(R) ESB2 SATA RAID "
PCI\VEN_8086&DEV_27C3&CC_0104   = "Intel(R) ICH7R/DH SATA RAID "
PCI\VEN_8086&DEV_27C6&CC_0104   = "Intel(R) ICH7MDH SATA RAID "
PCI\VEN_8086&DEV_2822&CC_0104   = "Intel(R) ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104   = "Intel(R) ICH8M-E/ICH9M-E/5 Series SATA RAID "

downloadcenter.intel.com/.../20104
 Version  10.1.0.1008

PCI\VEN_8086&DEV_2682&CC_0104.DeviceDesc    = "Intel(R) ESB2 SATA RAID Controller"
PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc    = "Intel(R) ICH7R/DH SATA RAID Controller"
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc    = "Intel(R) ICH7MDH SATA RAID Controller"
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc    = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc    = "Intel(R) Mobile Express Chipset SATA RAID Controller"

downloadcenter.intel.com/search
10.5.0.1027


downloadcenter.intel.com/.../20768

Version 10.8.0.1003

PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc    = "Intel(R) ICH7R/DH SATA RAID Controller"
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc    = "Intel(R) ICH7MDH SATA RAID Controller"
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc    = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc    = "Intel(R) Mobile Express Chipset SATA RAID Controller"

downloadcenter.intel.com/.../21854

Version 11.2.0.1006
PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc    = "Intel(R) ICH7R/DH SATA RAID "
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc    = "Intel(R) ICH7MDH SATA RAID "
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc    = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc    = "Intel(R) Mobile Express Chipset SATA RAID Controller"


downloadcenter.intel.com/.../21858

Version 11.6.0.1030
Windows 7 (32-bit), Windows 7 (64-bit), Windows 8, 32-bit, Windows 8, 64-bit

PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc    = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc    = "Intel(R) Mobile Express Chipset SATA RAID "

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support


Get Support on Twitter @DellCaresPro


Diagnostics & Tools

2 Bronze
2 Bronze
24758

Thanks very much for this - I'll study it and see where this leaves me!

2 Bronze
2 Bronze
24758

Thanks for the quick response.  Changing the other old drive to a matching one had occurred to me as an option.

 It sounds encouraging but I'll check out the other reply received too, in case I might be stepping off a cliff.

10 Diamond
24800

If you backup all your data and make sure you have your install media on hand then trying various versions of the driver are low risk.  9.6 then 10.1 by the time you get to 11.x i'm quite confident that its not going to work due to the 2008 age of your system.  As they go up in versions the ICH 5 6 7 8 9 drop as being supported.  Sata operation has to be AHCI to use IMSM or RST which is why there are F6 drivers.

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support


Get Support on Twitter @DellCaresPro


Diagnostics & Tools

2 Bronze
2 Bronze
24758

Thanks SpeedStep and Osprey4,  this has solved my problem.

Taking Osprey4's comment about mismatched disks on board, I ordered a second new disk which arrived yesterday and I added this into the RAID using Matrix Storage Manager.  

This had the added advantage that I then had a full system backup on the older working disk that I had just removed for use in case of problems.

Today I installed Rapid Storage Technology 9.6 as I have  a "ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA RAID" on my system   and this is the highest lversion that mentions it.  (Thanks to SpeedStep I also had a direct link to the Intel  download area for version 9.6 which is hard to find from the home page!)

It worked like a dream and low and behold, Windows Search (which was the original reason why I started down this route) sprang back into like and is now busy rebuilding its indexes.  I assume that Windows Search performs some low level access to the disks and could not cope with the sector size issue with the older drivers even though everything else seemed to work OK.

Thanks again for the advice!

10 Diamond
24759

Great to hear!

2 Bronze
2 Bronze
16733

To upgrade to Intel® Rapid Storage Technology, follow these steps:

  1. Download the latest version of Intel Rapid Storage Technology 
  2. Double-click the file to install the software.
  3. Restart the computer.

You aren't required to uninstall the older software.

<Non-public info removed>

 

2921

Osprey3, Thank you for your suggestion. Hope It will helpful for me too. 

Latest Solutions
Top Contributor